Khanh Bui
Sydney,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Vy Vy Garden Cafe
03.2020 - 12.2022
- Controlled line and crowd with quick, efficient service.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Helped management keep adequate supply on hand by notifying of shortages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Waiter
Tan Viet Noodle House
06.2019 - 01.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Informed customers about daily and seasonal specials.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Answered customers' questions, recommended items, and recorded order information.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Lurnea High School
Lurnea, NSW12.2021
Skills
- Cash Register Operation
- Smoothie Making
- Adaptive and Creative
- Conflict Mediation
- Excellent Memory
- Ability to Adapt
- Coffee and Tea Expertise
- Beverage Preparation
- Equipment and Store Cleaning
- Adaptable and Flexible
- Safe Food Handling Practices
- Foam Art
Languages
Vietnamese
Native or Bilingual
English
Limited Working
Timeline
Barista
Vy Vy Garden Cafe
03.2020 - 12.2022
Waiter
Tan Viet Noodle House
06.2019 - 01.2020
High School Diploma -
Lurnea High School
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