Khanh Huynh
Noble Park,VIC
Summary
Meticulous Mobile Phone Technician with 13 years helping private consumers and business customers get up and running after device failures strike. Well-versed in best practices and repair protocols for both iOS and Android-based smartphones. Trusted to handle devices with privacy and security, consistently maintaining customer confidentiality.
Overview
13
13
years of professional experience
Work History
Mobile Repair Technician
Elephone Mobile Repair
11.2020 - 04.2024
I used to work as Sale Assistant & Technician since 2011 untill now. I have experience for repair all model Iphone, Ipad, Samsung, Oppo, Google Pixel ... I'm also be patient to deal with fussy customer
- Increased revenue by upselling additional services or products when appropriate during the repair process.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Collaborated with team members to improve overall service quality, resulting in higher customer retention rates.
- Applied external accessories such as screen protectors, skins and more.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.
Technician
Icollection
07.2016 - 09.2020
Technician
Hitouch Mobile
04.2011 - 06.2016
Education
Bacherlor of Art - Business
Baxter
Melbourne, VIC2012
Skills
- Charging Port Repair
- Screen Repair
- Camera Repair
- Screen Replacement
- Water Damage Repair
- Battery Replacement
- Network Troubleshooting
- Consumer Training
- Data Recovery
- Audio System Repair
- Network configuration
- System updates
- Parts inventory
- Willing to Learn
- Cleaning and sanitizing
- Hand and power tool use
- Clear Communication
- Physical Strength and Stamina
- Safety Procedures
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Mobile Repair Technician
Elephone Mobile Repair
11.2020 - 04.2024
Technician
Icollection
07.2016 - 09.2020
Technician
Hitouch Mobile
04.2011 - 06.2016
Bacherlor of Art - Business
Baxter
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