Khanh Kim Tran
North Rock,NSW
Summary
As an ambitious and dedicated student, I am excited to apply for a part-time position at this coffee shop. With a passion for creating positive experiences and a strong commitment to customer service, I am eager to contribute my energy and enthusiasm to your team. My friendly and approachable demeanor, combined with excellent communication skills, makes me well-suited to interact with customers, take orders, and ensure a welcoming atmosphere. I am confident in my ability to handle busy periods efficiently, work collaboratively with colleagues, and adapt to fast-paced environments. Joining your coffee shop aligns perfectly with my goal of gaining practical experience, enhancing my multitasking abilities, and providing exceptional service to patrons. I look forward to the opportunity to contribute to your coffee shop's success while further developing my skills and knowledge.
Overview
2
2
years of professional experience
Work History
Sales Manager
Bengo.vn
04.2021 - 05.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Placed items into bags, boxes or other containers.
Education
Bachelor of Business Admin. - Marketing
Western Sydney University
Sydney, NSW07.2024
High School Diploma -
Asian International School
Ho Chi Minh City, Vietnam05.2020
Skills
- Customer Service: I have customer service skills are crucial for interacting with customers, addressing their needs, and ensuring a positive shopping experience
- Communication: I have conveying product information, assisting customers, and collaborating with colleagues
- Problem Solving: I can be able to resolve customer issues and find solutions to challenges that may arise is important for maintaining customer satisfaction
- Positive Attitude: I have positive and friendly demeanor can create a welcoming environment and enhance customer satisfaction
- Cash Handling: If involved in transactions, I proficiency in cash handling and using point-of-sale systems is crucial
- Language Skills: I can speak English fluently which potentially additional languages can enhance customer interactions
Timeline
Sales Manager
Bengo.vn
04.2021 - 05.2023
Bachelor of Business Admin. - Marketing
Western Sydney University
High School Diploma -
Asian International School
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