Khanh Linh Nguyen
Haymarket,NSW
Summary
Friendly and customer-focused retail and hospitality team member with experience in fast-paced customer service environments. Skilled in assisting customers, processing sales transactions, maintaining store presentation, and working collaboratively to deliver excellent service. A quick learner with strong communication, time management, and problem-solving skills, committed to creating positive customer experiences, and contributing to team success. I continue to assist my family’s business when I return to Vietnam, and when I am available, I support both retail and hospitality operations.
Overview
2
2
Certifications
3
3
years of professional experience
Work History
Retail & Hospitality Assistant
99 Thanh Quan
Hai Duong, Vietnam
12.2024 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Organized merchandise displays to enhance store presentation and accessibility.
- Participated in promotional events to increase customer engagement and store traffic.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to manage inventory levels effectively.
Crew Member
Mcdonald’s Coogee and Mcdonald's Darling Square
Sydney
01.2024 - 02.2025
- Prepared food items according to established recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders and provided friendly service.
- Collaborated with team members to ensure smooth service flow.
- Stocked supplies and ingredients to maintain adequate inventory levels.
- Engaged with customers to enhance their dining experience through positive interactions.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Bachelor of Project Management - Built Environment
The University of Sydney
Camperdown, NSW08-2029
Skills
- Customer service
- Team collaboration
- Time management
- Visual merchandising
- Sales transactions
- Effective communication
- Point-of-sale system
- Following instructions
- Teamwork and collaboration
- Fluent in Vietnamese and English
Certification
SITHFAB025: Prepare and serve espresso coffee.
Timeline
Retail & Hospitality Assistant
99 Thanh Quan
12.2024 - Current
Crew Member
Mcdonald’s Coogee and Mcdonald's Darling Square
01.2024 - 02.2025
Bachelor of Project Management - Built Environment
The University of Sydney