Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KHANH LINH TONG

Springvale,VIC

Summary

Dedicated Service Worker with experience in the hospitality and retails sectors. Proven ability to provide excellent customer support, resolve issues, and enhance the overall client experience. Friendly and approachable, with strong communication skills and a commitment to team collaboration.

Overview

8
8
years of professional experience

Work History

Factory Worker

QA Sportwears
04.2023 - 09.2024
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.

FOH Manager

Blue Ginger Viet Kitchen and Bar
12.2022 - 02.2024
  • Oversee daily operations of the FOH, ensuring a welcoming and efficient environment for guests.
  • Manage and train staff members to deliver exceptional customer service.
  • Coordinate communication between kitchen and service staff to ensure smooth service flow.
  • Handle customer inquiries and resolve complaints to enhance guest satisfaction.
  • Organize and execute special events and private functions.

Beauty Retail Assistant

Aurora Ibeauty
07.2016 - 12.2022
  • Provide exceptional customer service by assisting customers with product selections and recommendations.
  • Maintain store displays and ensure shelves are fully stocked and organized.
  • Process sales transactions accurately and efficiently.
  • Stay informed about product knowledge to answer customer inquiries and provide expert advice.
  • Support promotional activities and special events to drive sales.

Education

Thang Long University
Hanoi, Viet Nam

Skills

  • Effectively convey information and ideas
  • Collaborate well with others to achieve common goals
  • Analyze situations and develop effective solutions
  • Adjust to new challenges and environments quickly
  • Ensure accuracy and quality in work

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Factory Worker

QA Sportwears
04.2023 - 09.2024

FOH Manager

Blue Ginger Viet Kitchen and Bar
12.2022 - 02.2024

Beauty Retail Assistant

Aurora Ibeauty
07.2016 - 12.2022

Thang Long University
KHANH LINH TONG