Hi, I’m
Khanh Ngan Tran
Melbourne,VIC
Summary
Dynamic and collaborative professional with a proven track record at Springhill Nails and Beauty, excelling in payroll processing and fostering strong client relationships. Skilled in Microsoft Excel and known for exceptional problem-solving abilities, consistently delivering results with a focus on efficiency and client satisfaction. Demonstrated success in enhancing team productivity and improving client billing processes. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
1
Certificate
Work History
School of Academic Coaching-SAC
Vietnamese Tutor
08.2024 - Current
Job overview
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Maintained records of student assessments, tutoring activities and results.
Springhill Nails and Beauty
Payroll Assistant
07.2022 - Current
Job overview
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Updated employee files with new details such as changes in address or salary levels.
Springhill Nails and Beauty
Professional Nail Technician
07.2016 - Current
Job overview
- Fostered a welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
- Developed professional relationships with clients by addressing concerns and resolving issues promptly.
- Demonstrated proficiency in various nail enhancement techniques such as acrylics, gels, dipping systems, and silk wraps for diverse client needs.
- Gained a reputation for consistently delivering exceptional results in nail repair and restoration services for clients with damaged or weakened nails.
Goodstart Springvale South
Early Childcare Educator Assistant
05.2024 - 08.2024
Job overview
- Helped facilitate the transition from home life into childcare setting by providing a comforting presence during separation periods.
- Promoted physical development by leading outdoor activities, games, and group exercises suitable for young children.
- Assisted in the planning and execution of special events, such as holiday celebrations or field trips, to foster a sense of community within the childcare center.
- Maintained accurate records on student attendance, health concerns, and daily progress to ensure compliance with state regulations.
Nha Trang Vietnamese Restaurant
FOH Staff Member
04.2020 - 07.2023
Job overview
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
- Balanced cash registers accurately at the end of each shift, demonstrating meticulous attention to detail.
- Promoted menu items effectively by staying current on specials and sharing personal recommendations when appropriate.
- Worked closely with management to stay updated on policy changes or upcoming events that could impact guest experiences.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Supported other FOH staff members during busy times by offering assistance where needed, fostering a collaborative environment for all employees to thrive in.
Education
Victoria University , Melbourne, VIC
Certificate III In Early Childhood Edu And Care from Education
Torrens University Australia , Melbourne, VIC
Bachelor Of Business Information System from Business Information System
11.2023
RMIT University , Melbourne, VIC
Diploma Of International Business from International Business
11.2021
University Overview
- Elected Captain of Team
Skills
- Payroll Processing
- Payroll Software Knowledge
- Microsoft Excel proficiency
- Maintaining files
- Filing
- Information Protection
- Client Billing
- Stress Tolerance
- Multitasking
- Problem-solving abilities
- Teamwork and Collaboration
Certification
- Do Food Safely Certificate
- Working with Children Check
- Police Check
- Diploma of international business certificate
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Vietnamese Tutor
School of Academic Coaching-SAC
08.2024 - Current
Early Childcare Educator Assistant
Goodstart Springvale South
05.2024 - 08.2024
Payroll Assistant
Springhill Nails and Beauty
07.2022 - Current
FOH Staff Member
Nha Trang Vietnamese Restaurant
04.2020 - 07.2023
Professional Nail Technician
Springhill Nails and Beauty
07.2016 - Current
- Do Food Safely Certificate
- Working with Children Check
- Police Check
- Diploma of international business certificate
Victoria University
Certificate III In Early Childhood Edu And Care from Education
Torrens University Australia
Bachelor Of Business Information System from Business Information System
RMIT University
Diploma Of International Business from International Business
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