KHANH VY HA
Hillier,SA
Summary
Friendly service trainer offers 3 years of hands-on experience in the restaurant industry. Personal communication and punctuality are cultivated in training new servers and providing ongoing guidance. Praised for excellent customer service skills.
Overview
3
3
years of professional experience
Work History
Waitress Trainer
Asian Central Restaurant
Hillier, South Australia
02.2023 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Waitress Trainer
Gawler Palace Restaurant
09.2021 - 02.2023
Crew Member
Hungry Jack's
05.2021 - 09.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Mathematics - Data Science
University of South Australia
Mawson Lake 12.2026
Skills
- Team motivation
- Body Language Awareness
- Energy and enthusiasm
- Bill computation
- Patience and Tact
- Order Accuracy
Languages
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Waitress Trainer
Asian Central Restaurant
02.2023 - Current
Waitress Trainer
Gawler Palace Restaurant
09.2021 - 02.2023
Crew Member
Hungry Jack's
05.2021 - 09.2022
Bachelor of Mathematics - Data Science
University of South Australia
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