Khanna Sullivan
Beenleigh,Queensland
Summary
HI My name is Khanna Sullivan,
Id like to talk to you today and tell you abit about myself,
Im a Mother to a beautiful little boy whom has just started grade 2 , im a very active and physically fit person i love to get outdoors with my son and family and enjoy every moment i can, im a great listener and a fast learner , as you can see i have acquired a few skills in a range of different industries such as aged care , animal caring , food/alcohol handling and much more. I have always loved trying new things that's why i have such a large skill set of different activities i like to call myself a jack of all trades. I would say i am more self taught in alot of things i do/ have done because ive always been around the majority of experiences i have done , such as aged care i take care of my elderly neighbor and those duties include general transport to and from appointments and grocery shopping , maintenance care and much more i look her as my family and i have some much compassion in helping and making sure she gets all the help she needs i also do this as a volunteering position , i love cleaning i have a act for detain and cleanliness i also love loves and have grew up around a wide range of them so i have always had a passion to be around them. I have a wide range of knowledge and experience in some area but im always willing to learn and achieve more if i can , i have great customer service skills when it comes to dealing with different sorts of situations and im always willing to give anything a go . Im a very humble and outgoing lady i have been out of the work place for a quick minute but i would love to dive back in and show what i can do.
Overview
1
1
Certification
Work History
Food Processing
Volunteer
Brisbane, QLD
- Handling Food
- Packing
- Cleaning and sanitary duties
- Recognized by management for providing exceptional customer service.
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Pet Sitting
Myself
Brisbane, QLD
- Caring/ maintain animal duties
- feeding/watering
- cleaning/health duties
- walking/general exercise of animals
- grooming and general training duties
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
General Laborer
Myself
Brisbane, QLD
- Painting , general Gardening maintenance
- mowing/ whipper snipping
- Hedging, cleaning of general waste
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Loaded or unloaded building materials to distribute machinery or tools.
- Removed debris from construction sites and disposed of it properly.
Aged Support
Myself
Brisbane, QLD
- Coordinated transportation services for medical appointments.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Provided companionship and emotional support to elderly clients.
- Ensured a safe environment by monitoring equipment use and checking fire safety systems regularly.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Followed care plan and directions to administer medications.
- Provided clients with emotional support and companionship.
- Reported concerns to nurse supervisor to promote optimal care.
- Conducted home visits to assess the needs of elderly clients.
- Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and ordering supplies.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Collaborated with family members to ensure that all client needs were met.
- Prepared meals according to prescribed diets and nutrition plans.
- Responded quickly to emergency situations involving elderly clients.
- Followed safe lifting and transferring techniques to transport residents.
Customer Service Cashier
VInnies
Brisbane, QLD
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Developed strong customer relationships to encourage repeat business.
- Took special orders in person and over telephone, generating additional revenue every month.
- Made outbound calls to obtain account information.
- Gathered customer feedback through surveys and used the data to improve customer service.
Cleaning Assistant
Myself
Brisbane, QLD
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Used shampoos and steam equipment to periodically clean upholstery and carpeting.
- Stripped, sealed and polished floors.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Responded promptly to requests from customers or staff members.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Emptied trash cans and disposed of waste materials properly.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Collected trash from floors within hallways, bathrooms and work areas.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Organized storage closets in order to keep items easily accessible.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Kept business entrances clean, tidy and professional in appearance.
- Dusted furniture, machines or equipment.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Assisted with special projects such as deep-cleaning carpets and windows.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Provided assistance with laundry services for guests on a weekly basis.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Removed stains from fabrics when requested by management.
Team Leader
Inflatable World
Brisbane, QLD
- Ensured compliance with all safety regulations in the workplace.
- Set specific goals for projects to measure progress and evaluate end results.
- Displayed creativity in plate presentations that were both visually appealing and flavorful.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Cared for children in institutional settings.
- Assisted with check-in and check-out procedures for members and guests.
- Sanitized toys and tables to maintain clean, safe environment.
Education
No Degree - Year 10 Eviqulant
Beaudesert High School
Brisbane, QLD01-2012
Skills
- Report Writing
- Report Preparation
- Technical Support
- Quality Control
- Team Building
- Organizational Skills
- Problem-Solving
- Supervision and Leadership
- Decision-Making
- Personal Hygiene Assistance
- Mobility Assistance
- Activity Planning
- Compassionate Care
- Dementia Care
- Feeding Assistance
- Meal Preparation
- Basic Housekeeping
- Patient Companionship
- Compassionate Client Care
- Behavioral Management
- Heavy Lifting
- Medication and Appointment Reminders
- Flexible Schedule
- Emotional Support
- Exercising and Playing
- Nutritious Feeding
- Infection Control
- Medication Administration
- Behavior Analysis
- Animal Training
- Tick Removal
- Basic Maintenance
- Animal Care
- Physical Fitness
- Animal Handling
- Relationship Building
- Friendly, Positive Attitude
- Written Communication
- Calm Under Pressure
- Verbal Communication
- Customer Service
- Landscaping Care
- Mowing and Weed Whacking
- Equipment Maintenance
- Plant and Flower Care
- Chemical Handling
- Supply Restocking
- Safety Compliance
- Maintenance
- Customer Service-Focused
- Pressure Washing
- Dishwashing
- Polishing Surfaces
- Upholstery Cleaning
- Floor Waxing
- Housekeeping
- Cleaning and Sanitizing
- Sweeping and Mopping
- Safe Cleaning With Chemicals
- Health and Safety Compliance
- Complex Problem-Solving
- Health and Safety Regulations
Accomplishments
- Being part of a netball team for many years
- Being in a leadership role for young children
- Becoming a Mother to a beautoiful child
- Watching my son join his first sports team
Certification
- RSA Certificate
- Unrestricted Driving License ( Full Open License)
Affiliations
- Horse Riding
- Motorbike riding
- Cleaning
- Cooking and Baking
- Taking care of animals ( big Passion of mine)
- Caring for the elderly ( big passion)
- Spending time with my son and family
- Adventure and Hiking
References
References available upon request.
Timeline
Food Processing
Volunteer
Pet Sitting
Myself
General Laborer
Myself
Aged Support
Myself
Customer Service Cashier
VInnies
Cleaning Assistant
Myself
Team Leader
Inflatable World
No Degree - Year 10 Eviqulant
Beaudesert High School
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