Khar Yan Wong
Melbourne,VIC
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
Albee Kitchen
Sydney, NSW
05.2020 - 01.2024
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
- Trained staff members on use of POS system.
Skills
- Food safety understanding
- Regulatory Compliance
- Food production management
- Service Training
- Food and Beverage Service
- Food station setup
- Food Safety
- Order Taking
Languages
Chinese (Mandarin)
Professional Working
English
Limited Working
Chinese (Cantonese)
Professional Working
Timeline
Waitress Supervisor
Albee Kitchen
05.2020 - 01.2024