Khin Nandar
Attadale,WA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Regal Warehouse Solutions
07.2022 - 01.2024
- Ensure all staff work in healthy and safe environment
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Organize appropriate staffing for each daily shift by forecasting sales and customer orders and work area
- Ensure efficient use of key reporting documentation and KPI's to monitor and improve customer service, productivity, and profit
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Ensure efficient and sufficient use of labour to meet workload commitments
- Responsible for management and safety of all personnel to adhere to company policies and procedures
- Train and refresh all operational personnel in safe handling and operational procedures.
Customer service & Logistics Intern
Ferrero Rocher Australia
09.2021 - 07.2022
- Organising transport bookings with relevant carriers and tracking missed deliveries and delays with secondary freight carriers
- Managing claim tracking reports, to support finance team for refusal of goods and services
- Responded to customer requests for information and resolved billing issues.
- Updating unloaded and upcoming goods in transit-incoming containers daily and ensure shipments and tracked progress to facilitate timely delivery.
- Coordinating with a third-party warehouse to ensure Ferrero's WHS safety protocols are followed and devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Creating plan order reports for Tier 1 customers daily.
- Servicing incoming and outgoing invoices accurately.
Warehouse Assistant (All-rounder)
Lamana Premier Group
10.2020 - 09.2021
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Monitor goods in and out safely, check product quantity and quality, follow safety protocols, label containers, and keep stock records
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Performed a range of general administrative duties, including ordering and stocking supplies, scheduling meetings, and filing office documents
- Answer phone calls and respond to emails on behalf of team members
- Regularly track office stock supplies and materials and organise orders when required
- Build strong business relationships with key parties of interest
Domestic Cleaner (NDIS Sub-contractor)
Honest N Loyal
10.2020 - 02.2021
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Kept building entryway glass clean and polished for professional presentation.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
Education
Master of Arts -
International College of Management Sydney
Manly, NSW10.2022
Bachelor of Arts - Foreign Languages Education
University of Foreign Languages, Mandalay
Myanmar02.2012
Key Strengths Skills
- Interpersonal communication
- Problem-solving
- Teamwork and adaptability
- Decision-making
- Proactive
- Computer literacy
- Administrative support
- Customer service
- MS Office and SAP& WMS system
- Managing Key Performance Indicator
- Fluent in English
Certification
- Certificate in Food Safety Induction, Lamana Premier Group (Oct 2020)
- Certificate in 'Quality, Safety and You' - NDIS Worker Orientation Module (Oct 2020)
- Certificate in Infection Control Training - COVID 19, Australian Government Department of Health Training (Oct 2020)
- Responsible Service of Alcohol RSA
- Working with Children Check
- HR Forklift License
Career Profile - Professional Summary
I am a talented, ambitious, and hardworking individual with broad skills and experience in the supply chain and travel industries. I have extensive experience managing stakeholder relationships in the fast-paced environments of both overseas and Australia. My strengths are fast learning, being highly communicative, problem-solving, and being a hard-working, proactive team player who can handle multiple tasks on a daily basis competently and works well under pressure.
References
References available upon request.
Languages
English
Full Professional
German
Limited Working
Burmese
Native or Bilingual
Timeline
Team Leader
Regal Warehouse Solutions
07.2022 - 01.2024
Customer service & Logistics Intern
Ferrero Rocher Australia
09.2021 - 07.2022
Domestic Cleaner (NDIS Sub-contractor)
Honest N Loyal
10.2020 - 02.2021
Warehouse Assistant (All-rounder)
Lamana Premier Group
10.2020 - 09.2021
Master of Arts -
International College of Management Sydney
Bachelor of Arts - Foreign Languages Education
University of Foreign Languages, Mandalay
- Certificate in Food Safety Induction, Lamana Premier Group (Oct 2020)
- Certificate in 'Quality, Safety and You' - NDIS Worker Orientation Module (Oct 2020)
- Certificate in Infection Control Training - COVID 19, Australian Government Department of Health Training (Oct 2020)
- Responsible Service of Alcohol RSA
- Working with Children Check
- HR Forklift License
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