Khloe Pardo
Retail Assisstant
Petersham,NSW
Summary
Hard-working with 6+ years of work experience and a proven knowledge of conflict resolution, customer needs assessment, and order processing. Aiming to leverage my abilities to successfully fill the customer service role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company grow. Personable and dedicated with knack for providing excellent customer service and maintaining welcoming store atmosphere. Possesses knowledge of inventory management and point-of-sale systems, along with skills in communication and problem-solving. Aims to enhance customer satisfaction and streamline store operations.
Overview
8
8
years of professional experience
2
2
Years combined of retail experiance
Work History
Retail Assistant
Bed Bath N' Table
Marrickville, NSW
05.2024 - Current
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Arranged merchandise for display to highlight new stock, attract customers, and enhance sales.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled customer inquiries, complaints, and returns efficiently.
- Rang up purchases accurately on the point-of-sale system.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Housekeeper
Whitehouse Properties Inc
Bondi, NSW
12.2021 - 05.2024
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Increased customer satisfaction by 30% by consistently maintaining high standards of cleanliness and service.
Christmas Casual Retail Assistant
Dusk
11.2022 - 02.2023
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
PIZZA MAKER
PIZZA HUT
Marrickville, NSW
09.2021 - 12.2021
- Organised food preparation stations and regularly replenished supplies.
- Kept stations stocked and ready for use, to maximise productivity.
- Complied with safety and sanitation guidelines to maintain the health and well-being of customers and other staff
- Modified standard recipes to address customer requests for substitutions or allergen concerns
- Recorded customer orders by answering phone or taking information in person
- Followed restaurant guidelines in regard to food safety and hygiene to prevent illness
- Kept customer and food preparation areas clean and well-organized
- Take precautions to avoid cross-contamination between food items
- Assisted customers, answered questions and resolved complaints
ART ASSISTANT
BEA BELLINGHAM CERAMICS
Petersham, NSWA
06.2017 - 12.2019
- Worked successfully with diverse group of co-workers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Packaging Online Orders and getting them ready for national and international shipping
- Modelling jewellery items on the website
- Operating the Kiln and Clay maker.
Education
Diploma of Interior Design And Decoration - Interior Design
Torrens University
Ultimo 02.2023 - 08.2024
BACHELORS IN SCREEN MEDIA (ARTS AND PRODUCTION) - Film And Video Production
WESTERN SYDNEY UNIVERSITY
Parramatta 02.2022 - 12.2022
High School Diploma -
CASIMIR CATHOLIC COLLEGE
Marrickville 07.2017 - 12.2021
High School Diploma -
Burwood Girls High School
Burwood 02.2016 - 07.2017
Skills
- Interior and Exterior Cleaning
- Communication and Interpersonal Skills
- Customer Service
- Courteous with Strong Service Mindset
- Strong Work Ethic
- Willingness to Learn
- Team Collaboration
- Creative Problem Solving
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
Timeline
Retail Assistant
Bed Bath N' Table
05.2024 - Current
Diploma of Interior Design And Decoration - Interior Design
Torrens University
02.2023 - 08.2024
Christmas Casual Retail Assistant
Dusk
11.2022 - 02.2023
BACHELORS IN SCREEN MEDIA (ARTS AND PRODUCTION) - Film And Video Production
WESTERN SYDNEY UNIVERSITY
02.2022 - 12.2022
Housekeeper
Whitehouse Properties Inc
12.2021 - 05.2024
PIZZA MAKER
PIZZA HUT
09.2021 - 12.2021
High School Diploma -
CASIMIR CATHOLIC COLLEGE
07.2017 - 12.2021
ART ASSISTANT
BEA BELLINGHAM CERAMICS
06.2017 - 12.2019
High School Diploma -
Burwood Girls High School
02.2016 - 07.2017
Languages
Spanish
Limited
English
Native/ Bilingual
Affiliations
- Avid bookworm
- Listening and making music
- Watching movies
- Swimming
- Traveling
- Acting
- Singing
References
References available upon request.
Work Preference
Work Type
Part TimeInternshipFull TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CulturePaid sick leaveHealthcare benefitsPaid time off4-day work weekSimilar Profiles
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