Khloie Rametta
D.O.B 26/04/1998 |,QLD
Summary
Extensive experience across retail, hospitality, housekeeping, cleaning, factory work, construction, and film and TV industries. I Demonstrate a strong work ethic and exceptional adaptability, quickly mastering new environments to achieve optimal results. Recognized for excellent problem-solving skills and a commitment to delivering high-quality performance. Eager to contribute expertise to a dynamic team and drive success in future endeavors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Consultant
Ignite Travel Group
, QLD
05.2025 - Current
- Developed customized travel packages for diverse client needs.
- Established and maintained relationships with key travel suppliers and partners.
- Collaborated with team members to enhance overall customer service strategies.
- Managed client inquiries and provided timely solutions to travel-related issues.
- Developed and maintained relationships with clients to increase sales revenue.
- Participated in regular training sessions on new products, services, and industry trends.
Retail Assistant / Duty Manager
Dan Murphys
, VIC
01.2020 - 04.2025
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Engaged with customers by providing professional support for sales and service needs.
- Manual handling whilst restocking shelves.
- Handled returns and exchanges according to company policies.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Provided excellent customer service by attending to customer needs in a timely manner.
Disability Support Worker
Self employed
, VIC
01.2024 - 04.2025
- Assisted clients in maintaining cleanliness and organization of living spaces.
- Supported children with ADHD and autism in developing social skills.
- Scheduled travel for necessary errands and appointments.
- Exhibited genuine care for clients.
- Adapted care approaches to support clients with unique requirements.
- Performed laundry, cleaning and grocery shopping duties.
Uber Partner
Self employed
, VIC
11.2020 - 03.2025
- Kept detailed records of rides, including times, distances, and earnings, for reporting purposes.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Complied with traffic regulations to safely operate vehicles.
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Achieved consistently high customer scores due to exceptional service.
Traffic Controller / Team Leader
Queens Traffic Management
, VIC
01.2022 - 01.2024
- Maintained safety standards for workers and the community.
- Controlling traffic flow of vehicles and pedestrians
- Communicated with supervisors regarding changes in construction projects, impacted existing routes.
- Managed setup and removal of temporary traffic control equipment and signs.
- Designed and delivered strategic management plans effectively.
Hostess / Waitress
Mirage karaoke bar
, WA
08.2016 - 01.2020
- Delivered high-quality table-side assistance catering to diverse guest needs.
- Maintained high standards for glass cleanliness.
- Ensured prompt and accurate service of spirits, cocktails, and other beverages.
- Created a welcoming atmosphere for enhanced guest experience.
Quality Control / Packing
Catalent pharmaceuticals company
, VIC
01.2016 - 07.2016
- Conducted capsule inspections to identify potential leaks.
- Facilitated organization and packaging of merchandise.
- Executed tasks requiring consistent heavy load management.
- Maintained operational standards while handling equipment.
Waitress / Cook / Barista
La Monica’s Italian restaurant & café
, VIC
01.2015 - 01.2016
- Efficiently handled multiple tables while ensuring prompt and professional service.
- Handled daily opening and closing schedules.
- Crafted and cooked meals adhering to specific guidelines.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Skills
- Outstanding customer service
- Problem solving
- Demonstrates Self-Sufficiency
- Works great in a team environment
- Skilled in Conflict Navigation
- Health and Safety Compliance
- Adaptable to Various Environments
- Verbal and written communication
- Empathy and patience
- Creative thinking
- Team leadership
- Housekeeping and meal preparation
Certification
- Working with children card / WWC
- RSA Certificate
- White Card
- NDIS Worker orientation
References
References available upon request.
Timeline
Sales Consultant
Ignite Travel Group
05.2025 - Current
Disability Support Worker
Self employed
01.2024 - 04.2025
Traffic Controller / Team Leader
Queens Traffic Management
01.2022 - 01.2024
Uber Partner
Self employed
11.2020 - 03.2025
Retail Assistant / Duty Manager
Dan Murphys
01.2020 - 04.2025
Hostess / Waitress
Mirage karaoke bar
08.2016 - 01.2020
Quality Control / Packing
Catalent pharmaceuticals company
01.2016 - 07.2016
Waitress / Cook / Barista
La Monica’s Italian restaurant & café
01.2015 - 01.2016