Summary
Overview
Work History
Education
Skills
Timeline
Generic

KHOA HA

Carnegie

Summary

- Dynamic culinary professional with extensive experience at Thai Restaurant, excelling in food safety and sanitation. Proven ability to enhance guest satisfaction through innovative dish creation and effective training of kitchen staff. Strong knife skills and exceptional customer service drive successful outcomes in fast-paced environments. Committed to sustainable practices and community partnerships.

- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

- Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.

Overview

14
14
years of professional experience

Work History

Chef

Thai Restaurant
08.2018 - Current
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
  • Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
  • Enhanced guest satisfaction by introducing feedback system to gather insights and make informed improvements.

Cleaner

AES
01.2012 - 02.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.

Sales Assistant

Ebay Warehouse
03.2011 - 03.2013
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Holmesglen Institute of TAFE
Melbourne, VIC
08-2013

High School Diploma -

Singapore Business And Management Education
Vietnam
01-2011

Skills

  • Food safety and sanitation
  • Customer service
  • Knife skills
  • Cooking techniques

Timeline

Chef

Thai Restaurant
08.2018 - Current

Cleaner

AES
01.2012 - 02.2020

Sales Assistant

Ebay Warehouse
03.2011 - 03.2013

High School Diploma -

Holmesglen Institute of TAFE

High School Diploma -

Singapore Business And Management Education

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KHOA HA