Khoi Nguyen
Adelaide,SA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-pace office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Chef De Partie
Jack&Jill Bar and Restaurant
Adelaide , SA
03.2023 - Current
- Extract the number of dishes sold from POS machine and manage in an organized base system.
- Immediately transfer any recipes to Word documents and print them out for easy access in the kitchen.
- Trained and mentored any new staff or internship on proper protocols in the kitchen, work standards and to current menu.
- Build customer loyalty through the consistency of food production and meeting customer needs. Overall, 4,3-star rating on Google review.
Sous Chef
Vileroy Restaurant
Adelaide , SA
07.2020 - 03.2023
- Fulfilled all general duties such as preparing, checking, verifying, and processing orders and delivery.
- Maintain and manage food quality and consistency by following the procedures and cooking techniques.
- Worked in a fast-paced environment, assisting with various management and stock checking tasks.
- Provide professional and quality customer service through cooking techniques and kitchen personnel.
Chef
Shiki (Intercontinental Hotel)
Adelaide , SA
06.2018 - 12.2022
- Assisted and designed visually appealing dishes that attracted new and potential customers, resulting in an estimated 10% increase in total revenue.
- Provided exceptional customer service with a fast and quality meal, resulting in a 25% decrease in customer complaints.
- Responsible for maintaining top-range customer service, ensuring their dietary and needs are satisfied, provide a unique teppanyaki experience.
- Multiplied earning through sales goal achievement, customer service improvements and commitment to team objectives.
- Processed 60+ orders daily with accuracy, resulting in a 15% decrease in order processing time.
Education
Advance Diploma of Hospitality Management - Hospitality Management
Le Cordon Bleu
South Australia06-2019
High School Diploma -
Nguyen Thi Dieu
Ho Chi Minh City06-2017
Banchelor of Interior Architecture - Interior Architecture
University of South Australia
South AustraliaSkills
- Word Processing
- Scheduling Services
- Negotiation
- Check Processing
- Event Coordination
- Workflow Planning
- Expense Reporting
- Decision-Making Ability
Languages
Vietnamese
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Chef De Partie
Jack&Jill Bar and Restaurant
03.2023 - Current
Sous Chef
Vileroy Restaurant
07.2020 - 03.2023
Chef
Shiki (Intercontinental Hotel)
06.2018 - 12.2022
Advance Diploma of Hospitality Management - Hospitality Management
Le Cordon Bleu
High School Diploma -
Nguyen Thi Dieu
Banchelor of Interior Architecture - Interior Architecture
University of South Australia
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