Khoi Nguyen Nguyen
Gungahlin,Australia
Summary
Bilingual team player and customer service specialist with a strong work ethic and adaptability. Skilled in effectively communicating with customers, handling orders, and processing payments. Currently pursuing a degree at Western Sydney University with plans to transfer to the University of Canberra.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Dumpling King Canberra City
Canberra ACT 2601, ACT
02.2022 - 06.2022
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Performed opening and closing duties such as counting money, organizing supplies.
- Managed reservations and seating arrangements efficiently.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Kitchen Hand
Praga Cafe
Dickson, ACT
05.2019 - 01.2020
- Cleaned dishes, pots, pans and utensils.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Operated dishwashers to sanitize dishes and silverware.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Served food during catered events or banquets as requested by supervisors or chefs.
Education
Bachelor of Occupational Therapy - Occupational Therapy
Western Sydney University
Sydney, NSW01-2028
Japanese, Korean, chemistry, biology
Narrabundah College
12.2021
Japanese, Maths, Science
Campbell High School
12.2019
Ainslie Primary School
12.2015
Skills
- Proficient Time Management
- Flexible Learning Approach
- Effective Communication Listener
- Proficient Task Management
- Professional Phone Communication
- Customer Order Management
- Language Proficiency
- Effective Team Collaboration
- Monetary Processing Skills
Athletics
- Avid Karate practitioner, participating in numerous state tournaments (ACT, NSW) and nationals
- Avid soccer player with 4 years of playing for local clubs
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Japanese
Limited
Timeline
Front of House Staff Member
Dumpling King Canberra City
02.2022 - 06.2022
Kitchen Hand
Praga Cafe
05.2019 - 01.2020
Bachelor of Occupational Therapy - Occupational Therapy
Western Sydney University
Japanese, Korean, chemistry, biology
Narrabundah College
Japanese, Maths, Science
Campbell High School
Ainslie Primary School
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