Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
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Khoulud Alhoush

Summary

I'm genuinely passionate about my career and committed to achieving success. Connecting with people is something I truly enjoy, and my friendly and outgoing personality reflects that. I have a natural talent for quickly learning new things and fitting in well with any team. I'm eager to bring my positive energy and drive to contribute to any team's success. Professional references can be provided upon request.

Overview

3
3
years of professional experience

Work History

Product Specialist

Apple
08.2023 - Current
  • Established and maintained meaningful customer relationships by understanding diverse needs and provided tailored solutions ensuring a positive experience
  • Maintained up-to-date knowledge of the latest technology trends and in-depth expertise in Apple products and services enabling effective communication of product benefits to customers
  • Participated in training programs that enhanced skills and supported personal and professional development.

Membership Consultant

World Gym Underwood
06.2022 - 11.2022
  • Proactively contributed to the club's sales budget by utilising sales promotions and referral campaigns
  • Generated and converted high-quality sales leads through community outreach and identifying new business opportunities with the local area
  • Actively engaged in service calls to new and existing members to keep them engaged in their journey – recommending club-based products that would boost their results and amplify their experience.

Soccer Coach

Ginger Sport
01.2022 - 05.2022
  • Delivered fun sessions 4-8 times per day that follow the Ginger Sport 6 E's
  • Engaged 2-15 kids per session by following the weekly theme and games
  • Hosting trials in order to grow class sizes and give kids a lifelong love of sports.

Sales Assistant (Contract)

JD Sports
11.2020 - 12.2021
  • Worked on a team with over 50 other sales associates to boost sales goals, conversion, and units per transaction
  • Understood and delivered the brand's philosophy and lifestyle to the customers
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Advisor (Contract)

H&M
11.2020 - 05.2021
  • Maintained a clean, organized inventory at all times throughout different sections of the store
  • Anticipated customer needs and provided them with high quality service while upholding brand standards
  • Assisted and greeted customers on the sales floor by ensuring exemplary customer service.

Education

Bachelor of Advanced Business (Honours) - Accounting And Finance

Griffith University
Brisbane, QLD
2026

Queensland Certificate of Education -

Runcorn State High School
Brisbane, QLD
01.2021

Diploma of Business -

Prestige Service Training
Brisbane, QLD
01.2021

Skills

  • Sales Expertise
  • Customer Service
  • Strong Communication Skills
  • Phone Etiquette
  • Multitasking Abilities
  • Conflict Resolution
  • Dependable and Responsible
  • Outgoing Peoples Person
  • Public Speaking
  • Competitive

Accomplishments

    Apple

  • Received a large number of 5/5 reviews for the current quarter and am currently competing with the stores best Product Specialists.

    • World Gym Underwood

  • Generated over 140 sales in a month and becoming the 2nd top performing Membership Consultant across World Gym Australia
  • Assisted the team in hitting monthly sales targets which led us to become World Gym's best performing club.

    • Ginger Sport

  • 5x Employee of the week for covering for the team on short notice, always responding and communicating on point and attending training to improve my delivery as a coach.


Hobbies

  • Basketball (NBA)
  • Gym
  • E-commerce
  • Entrepreneurship

Languages

Arabic
Professional Working

Timeline

Product Specialist

Apple
08.2023 - Current

Membership Consultant

World Gym Underwood
06.2022 - 11.2022

Soccer Coach

Ginger Sport
01.2022 - 05.2022

Sales Assistant (Contract)

JD Sports
11.2020 - 12.2021

Sales Advisor (Contract)

H&M
11.2020 - 05.2021

Bachelor of Advanced Business (Honours) - Accounting And Finance

Griffith University

Queensland Certificate of Education -

Runcorn State High School

Diploma of Business -

Prestige Service Training

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Khoulud Alhoush