Khulangoo Enkhtaivan
Canberra
Summary
Dynamic and detail-oriented Room Attendant with experience at Sofitel, excelling in guest service and room sanitation. Proven ability to enhance guest satisfaction through effective communication and meticulous attention to detail. Skilled in problem resolution and time management, consistently ensuring rooms meet high standards of cleanliness and comfort.
Overview
1
1
year of professional experience
Work History
Room Attendant
Sofitel
Sydney
01.2025 - Current
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Housekeeping Room Attendant
Four Seasons
Sydney
08.2024 - 01.2025
- Communicated with customers about requests for additional supplies or cleaning services.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Replaced dirty linens with clean items according to established standards of quality control.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Education
Bachelor of Science - Accounting And Finance
University of Mandah Burtgel
Mongolia06-2018
Bachelor of Science - Journalism
University of Humanities
Mongolia06-2011
Skills
- Room sanitation
- Guest service
- Customer communication
- Time management
- Team collaboration
- Problem resolution
- Attention to detail
- Housekeeping procedures
Timeline
Room Attendant
Sofitel
01.2025 - Current
Housekeeping Room Attendant
Four Seasons
08.2024 - 01.2025
Bachelor of Science - Accounting And Finance
University of Mandah Burtgel
Bachelor of Science - Journalism
University of Humanities
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