KHURSHID ZAHAN
Ashfield,Nsw
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking for opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Credit Management Officer
Banglalink(An ORASCOM TELECOM LTD.)
07.2009 - 12.2017
- Monitor high valued corporate consumer
- Communicate with Finance, Marketing & Sales department to solve any customer problem.
- Update customer profile.
- Update customer request and ensure service within a given dead line.
- Prepare monthly collection report for Corporate market and international roaming customer
- Day to day communication with existing high revenue base postpaid subscribers.
- Created financial management mechanisms to minimize financial risk to business.
- Monitored customer accounts for delinquencies and took appropriate action on past due items.
- Gathered information related to assessment of annual bad debt to carry out in-depth reviews.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Reviewed financial documents submitted by customers when applying for new lines of credit.
- Communicated regularly with customers via phone, email or letter regarding overdue payments or other matters.
Executive
Optimax Information Ltd.
01.2008 - 07.2009
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Collaborated with other departments in the organization to develop strategic plans.
- Acted as liaison between upper management and lower level personnel.
Education
Master of Business Administration (MBA) - Marketing
American International UniversityBangladesh
01.2012
Bachelor of Business Administration (BBA) - Marketing
IBAIS University
01.2008
HSC - Science
Cantonment collage,Jessore
01.2003
SSC - Science
Police Line school, Jessore.
01.2001
Skills
- Credit Reports
- Customer Engagement
- Sales Proficiency
- Sales Expertise
- Risk Assessments
- Application Processing
Personal Information
- Looking For: Mid Level Job
- Available: Full Time
- Preferred Job Category: IT/Telecommunication,Customer Service/Call Centre
- Preferred District: Anywhere in Bangladesh.
- Preferred Organization Types: Telecommunication,Multinational Companies
- Father's Name: Md. Rustam Ali Mridha
- Mother's Name: Runa Parvin
- Date of Birth: 09/02/86
- Gender: Female
- Nationality: Bangladeshis
- Marital Status: Married
- Religion: Islam
Special Qualifications
Experience in using personal computer, PC assembling, internet browsing and e-mail; Aptitude in MS-word, MS-Excel, MS-PowerPoint.
Languages
- Bangali, High, High, High
- English, High, High, Medium
- Hindi, Medium, Low, Medium
Extracurricular Activities
Good debater. participate inter university debtate competition-2006 & 2007. Participate US trade show in the year 2005,2006 and 2007 on behalf of University. Participate international trade show on behalf of Uniliver Bangladesh-year 2006 & 2007
Training
- Problem solving & Organizational development, Problem solving & Organizational development, Banglalink, BANGLADESH, DHAKA, 2011, 15 DAYS
- CREDIT MANAGEMENT BASIC TRAINING, Produt knowledge & basic software training, Banglalink, BANGLADESH, DHAKA, 2009, 10 DAYS
Timeline
Credit Management Officer
Banglalink(An ORASCOM TELECOM LTD.)
07.2009 - 12.2017
Executive
Optimax Information Ltd.
01.2008 - 07.2009
Master of Business Administration (MBA) - Marketing
American International UniversityBangladesh
Bachelor of Business Administration (BBA) - Marketing
IBAIS University
HSC - Science
Cantonment collage,Jessore
SSC - Science
Police Line school, Jessore.
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