Khushi Bhandari
Hurstville ,NSW
Summary
Dynamic and results-oriented professional with experience at Gateway MacDonald and Intercontinental Hotel Double Bay, excelling in customer service and attention to detail. Demonstrated leadership in high-pressure environments, enhancing customer satisfaction and operational efficiency. Skilled in multitasking, teamwork, and maintaining high standards of cleanliness, showcasing a strong commitment to excellence and continuous improvement.
Overview
2
2
years of professional experience
Work History
Crew Member
Gateway MacDonald
08.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Receptionist
Penrith Medical Centre
10.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Housekeeping Attendant
Intercontinental Hotel Double Bay
03.2023 - 07.2023
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Bachelors In Information Technology - Italian
KENT Institute
10 Barrack Street , WynyardSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Interactive communication skills
- Flexible schedule
- Initiative and Self-motivation
- Leadership qualities
Timeline
Receptionist
Penrith Medical Centre
10.2024 - 12.2024
Crew Member
Gateway MacDonald
08.2023 - Current
Housekeeping Attendant
Intercontinental Hotel Double Bay
03.2023 - 07.2023
Bachelors In Information Technology - Italian
KENT Institute
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