Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Projects
References
Personal Information
languages
Timeline
Generic

Khushi Makwana

Melbourne,Australia

Summary

Dedicated and innovative public health professional with a background in pharmacy and hands-on experience in pharmaceutical research, quality assurance, and community health initiatives. Currently pursuing a Master's in Public Health from CQUniversity, I aim to apply my interdisciplinary skills in part-time or full-time roles within public health sectors to make impactful contributions to healthcare systems in Australia.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volunteer Branch Officer

Public Health Association Australia (PHAA), Victoria Branch
04.2024 - Current
  • Organized and coordinated branch meetings, enabling seamless communication within teams and among public health professionals
  • Participated in public health advocacy efforts, focusing on health equity and the promotion of health initiatives at a local level
  • Supported event planning and execution, raising awareness about public health issues through community outreach activities.

Customer Service Representative

Bunnings Warehouse, Melbourne, Australia
Melbourne, Australia
09.2023 - Current
  • Delivered exceptional customer service by assisting customers with product inquiries and resolving complaints, contributing to improved customer satisfaction
  • Managed daily operations, including inventory checks, cash handling, and product restocking, while ensuring adherence to health and safety standards
  • Collaborated with team members to streamline processes and maintain store presentation standards.

Pharmacy Assistant

Pradhan Mantri Janaushadhi Kendra, India
, India
09.2020 - 05.2023
  • Dispensed medications in accordance with government regulations, promoting affordable healthcare through generic medicines
  • Provided patient counseling on prescription medication, ensuring correct usage and adherence to treatment plans
  • Managed pharmacy inventory, ensured accurate stock levels, and maintained regulatory compliance in procurement.

Quality Assurance Intern

Sun Pharma, Mercury Laboratories, Alembic Pharmaceuticals, India
, India
01.2020 - 11.2021
  • Conducted quality control testing and ensured compliance with international pharmaceutical standards in manufacturing and packaging processes
  • Identified process inefficiencies and recommended improvements that led to a 15% increase in testing efficiency
  • Collaborated with cross-functional teams to streamline operations, optimize production, and maintain product quality.

Education

Master of Public Health -

CQUniversity
Melbourne
07.2025

Bachelor of Pharmacy -

Gujarat Technological University
India
09.2022

Bachelor of Bharatnatyam -

India
01.2020

Skills

  • Public Health Advocacy
  • Pharmaceutical Expertise
  • Customer Service
  • Project Management
  • Communication
  • Regulatory Compliance
  • Cross-Cultural Competency
  • Inventory & Stock Management
  • Data analysis and interpretation
  • Quality Assurance and Control
  • GMP and GDP compliance
  • Analytical testing and documentation

Affiliations

  • Member, Public Health Association Australia (PHAA)
  • Registered Pharmacist, Pharmacy Council of India

Certification

Certificate in Health Promotion (Ongoing coursework)

Projects

Victorian Public Health “One Voice” Alliance
PHAA, Victoria Branch
2024 – 2025

  • Collaborated as a Volunteer Branch Officer on the "One Voice" project, aimed uniting public health organizations in Victoria for coordinated advocacy efforts.
  • Assisted in the formation of an advocacy coalition focusing on preventive health and priority public health topics for the next Victorian state election.
  • Supported the engagement of stakeholders and key organizations, contributing to the co-design of advocacy messages and campaigns.
  • Facilitated collaboration between various public health bodies to reduce siloed efforts and amplify a unified voice in advocacy initiatives.
  • Involved in piloting the initiative, ensuring feedback integration to improve processes for future advocacy campaigns leading up to the 2026 Victorian elections (Public Health One Voice…).

Fit India Movement - Public Health Analysis
CQUniversity
2024

  • Conducted a detailed analysis of the Fit India Movement, identifying areas for improving adolescent engagement in physical fitness activities.
  • Proposed new initiatives such as fitness programs in schools and community centers to encourage a healthier lifestyle among urban youth.

Herbal Soap Development Project
Gujarat Technological University
2021

  • Developed a herbal soap using natural ingredients like fig fruit, papaya, and rice, emphasizing natural skincare benefits.
  • The product was successfully launched and sold in local markets, gaining positive feedback for its quality and affordability.
  • Managed the product's lifecycle, from research and formulation to packaging, marketing, and distribution.

Research Paper Presentation - Nirma e-Conference (NCIC) 2023
Nirma University
2023

  • Presented a research paper on "Development and Optimization of Nasal Mucoadhesive Microsphere Gel Containing Montelukast Sodium" at the 2nd Nirma e-Conference for International Connect.
  • The research focused on improving drug delivery mechanisms for Montelukast sodium, with potential applications in treating asthma and allergies.
  • Engaged with global experts and researchers, receiving positive feedback on the innovative approach to drug formulation.

Pharmaceutical Quality Assurance Improvement
Sun Pharma, Mercury Laboratories, Alembic Pharmaceuticals
2021

  • Led initiatives to improve quality assurance processes, resulting in significant improvements in product testing and compliance timelines.
  • Developed Standard Operating Procedures (SOPs) that were implemented across manufacturing and packaging departments, ensuring consistent regulatory compliance.
  • Contributed to cross-functional team efforts to enhance production efficiency and maintain high standards in pharmaceutical output.

Community Health Outreach Program
Pradhan Mantri Janaushadhi Kendra, India
2022

  • Spearheaded an initiative to educate the local community on the benefits of affordable generic medicines, increasing engagement by 30%.
  • Organized health camps that provided free medical consultations and distributed subsidized medicines to underserved populations.

Crisis Communication Plan for Queensland Ambulance Service (QAS)
CQUniversity
2024

  • Developed a comprehensive crisis communication plan addressing emergency management and public health responses for the Queensland Ambulance Service.
  • Proposed strategies to enhance communication with the public and media during crises, ensuring timely and clear information dissemination.

References

Available upon request.

Personal Information

Hobbies: Bharatnatyam Dance: Completed a Bachelor’s in Bharatnatyam, a classical Indian dance form., Performed in numerous cultural events across India and Melbourne, representing Indian traditions and art., Passionate about promoting cultural exchange and understanding through dance.

languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual

Timeline

Volunteer Branch Officer

Public Health Association Australia (PHAA), Victoria Branch
04.2024 - Current

Customer Service Representative

Bunnings Warehouse, Melbourne, Australia
09.2023 - Current

Pharmacy Assistant

Pradhan Mantri Janaushadhi Kendra, India
09.2020 - 05.2023

Quality Assurance Intern

Sun Pharma, Mercury Laboratories, Alembic Pharmaceuticals, India
01.2020 - 11.2021

Certificate in Health Promotion (Ongoing coursework)

Master of Public Health -

CQUniversity

Bachelor of Pharmacy -

Gujarat Technological University

Bachelor of Bharatnatyam -

India
Khushi Makwana