Khushi Shastri
Newcastle,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Costumer Service
Sapphire Indian Restaurant
02.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Team Member
Grill'd Healthy Burgers
05.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelors of Social Science - Human Services
University of Newcastle
Newcastle, NSW12.2025
Skills
- Recordkeeping Strengths
- Project Management Abilities
- Membership Inquiries and Renewals
- Customer Service
goals
I want to connect with community services and care to gain more understanding and knowledge about my field and study so that i could contribute more to this society.
Timeline
Team Member
Grill'd Healthy Burgers
05.2023 - 08.2023
Costumer Service
Sapphire Indian Restaurant
02.2023 - Current
Bachelors of Social Science - Human Services
University of Newcastle
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