Khushi Singh
Adelaide,SA
Summary
I am a dedicated and passionate individual who strives to make a meaningful impact on the world. I have cultivated a strong sense of purpose and a commitment to continuous self-improvement throughout my life. Education and personal growth are at the core of my values, and I continually seek opportunities to expand my knowledge and skills. Professionally, I have embraced challenges that have allowed me to develop my problem-solving and communication abilities. I take pride in my adaptability and capacity to excel in various domains, whether in the corporate world, creative endeavors, or community engagement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Reception Role at Monash Automotive and Repairs
Receptionist Jobs
01.2022 - 05.2023
- Duration: 1 year 5 months
- Greeting customers and providing a friendly and professional first impression
- Managing the shop's appointment book by scheduling vehicle services, repairs, and maintenance appointments. This includes coordinating with customers and technicians to find suitable time slots.
- Handling incoming calls and emails, answering questions, providing pricing information, and relaying messages to the appropriate personnel.
- Performing various administrative duties, such as data entry, filing, and maintaining customer records.
- Keeping accurate and organized records is important for tracking customer history and vehicle service details.
- Generating invoices and processing payments for services rendered.
- Follow up with customers after service appointments to ensure their satisfaction and address any post-service concerns or issues.
- Providing information to customers about additional services, maintenance packages, or special promotions, which can contribute to increasing sales for the automotive shop.
- Keeping track of vehicle warranties and recall information to ensure that customers receive necessary updates and repairs.
- Addressing customer complaints and concerns and working to resolve conflicts or escalate issues when necessary.
Education
High School Diploma -
Roma Mitchell Secondary College
11.2023
Certificate III in Business -
Queensford College
01.2021
Skills
- Reception
- Customer Service
- Neat Personal Presentation
- Computer Literacy
- Communication Skills
- Phone Etiquette
- Multitasking
- Complaint Resolution
- Account Updating
- Paperwork Processing
- Report Generation
- Appointment Scheduling
- Microsoft Excel
- Microsoft Outlook
Certification
- Evidence of Full Covid-19 Vaccination
- SA Drivers Licence (Issued by SA Government, Valid until 01/10/2026)
Languages
English
Hindi
Punjabi
Timeline
Reception Role at Monash Automotive and Repairs
Receptionist Jobs
01.2022 - 05.2023
High School Diploma -
Roma Mitchell Secondary College
Certificate III in Business -
Queensford College
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