Khushmanpreet Kaur
5 Pomelo Street,Vic
Summary
Proven professional with extensive experience at Arcare Aged Care, adept in staff supervision and customer relations. Excelled in creating a safe, efficient environment, enhancing customer satisfaction, and driving team motivation. Achieved significant improvements in operational productivity and resident wellbeing through effective time management and team building.
Overview
1
1
year of professional experience
Work History
Worker
Orchard Valley Harvest
Coburg, VIC
07.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
Aged Care Worker
Arcare Aged Care
Essendon, VIC
06.2024 - 07.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored and assisted residents through individual service plans.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conferred with supervisor to discuss patient condition and medical care.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Education
Albert Education And Training
470 St Kilda Rd Vic 300406.2024
Skills
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Workload management
- Team building
- Staff development
Timeline
Worker
Orchard Valley Harvest
07.2024 - Current
Aged Care Worker
Arcare Aged Care
06.2024 - 07.2024
Albert Education And Training