Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khushwant Singh

Wandi,WA

Summary

Dedicated youth support specialist emphasizing team collaboration and results-driven outcomes. Expertise in delivering emotional and behavioral support, crisis intervention, and mentoring to ensure youth receive necessary guidance in challenging situations. Key strengths include adaptability and reliability, providing consistent care in dynamic environments. Recognized for exceptional communication skills and empathy, fostering a positive atmosphere that encourages growth and resilience among youth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Residential Youth Worker

PeopleKind Group – Outcare
05.2023 - Current
  • Working with Young People from diverse background
  • Understanding of Trauma, Abuse, neglect and causes of Pain based behaviours by Young People.
  • Responding to the challenging behaviours either verbal, physical, emotional from Youth according to the Therapeutic Care model and their individual care plan, PBSP, Risk assessment and safety plan.
  • Contributed to a supportive residential atmosphere by modelling healthy behaviours and boundaries for Youth to emulate.
  • Maintained a safe living environment by following house rules and addressing behavioural concerns promptly and effectively.
  • Engaging youth in social and leisure activities for the holistic development.
  • Using Skills and techniques learnt through experience and training such as TCI.
  • Assisted Youth with daily living activities, promoting self-sufficiency and independence.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.

Residential Youth Worker Level 2

Safe Places for Children WA
11.2023 - 07.2024
  • Maintained a safe living environment by following house rules and addressing behavioural concerns promptly and effectively.
  • Assisted young people with daily living activities, promoting self-sufficiency and independence.
  • Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
  • Developed strong relationships with ,young people fostering trust and open communication to address personal issues.
  • Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
  • Provided key emotional support to special needs youth.
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Facilitated youth development and leadership programs for young people from diverse backgrounds.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.

Residential Youth Worker

Catholic care Tasmania
02.2022 - 03.2023
  • Provided direct care within a residential setting, ensuring a safe and nurturing home-like environment and promoting positive family relationships.
  • Planning, assisting and engaging in suitable activities with the young people.
  • Worked in a team who work collaboratively to help with the young person achieving their personal goals.
  • Promoting personal hygiene and adequate nutrition with young people.
  • Completed daily case notes, administration tasks and incident reports.
  • Transporting the young person to appointments, social outings.
  • Implementation of Behaviours Management Strategies and resilience to work within a trauma-informed framework.
  • Managed challenging and trauma-based behaviours.
  • Worked according to organisational policies & procedure.
  • Resilience & Patience in response to the behaviours.
  • Assisted Young Persons to engage, learn & develop independent life skills

Community support worker level 2

St Michaels Association Inc.
01.2022 - 03.2023
  • Supported NDIS participants to achieve their Individual goals as per Care Plans
  • Assisted People living with disabilities in activities of daily living.
  • Active support in Day Care programs to fulfill individual
  • Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
  • Coordinated with different service providers to meet clients' individual needs.
  • Assisted participants with medication.
  • Worked with Young adults living with Challenging & Repetitive behaviours.
  • Worked in a Youth House to support in activity shifts and assisted with completing day-to-day tasks and hobbies, medication, shopping, reporting risks with NDIS participants aged between 18-35 years.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.

Security Guard

Southern Cross Protection
03.2020 - 01.2023
  • Monitored premises and recorded all activity in daily officer report for submission to Manager at close of shift.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Social & Community Service employee (SACS)

Eskleigh Foundation
08.2021 - 10.2022
  • Encouragement & Support to maintain Independence.
  • Follow & Work according to Care Plans, Individuals Plans
  • Manual Handling Plans, Meal management Plan, Behaviour Support Plan etc.
  • Communication (Effective Verbal & Written Communication skills)
  • Incident, Hazards & Maintenance reporting.
  • Ability to accept Responsibility & worked unsupervised.
  • Motivation, Enthusiasm, time management & Organisational skills
  • Follow the organisational policies & Procedures.
  • Worked independently & as a part of the Team.
  • Comply to WHS policies & OHS Act and Regulations.
  • Understanding of NDIS Code of Conduct, Policies & Procedures.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Disability Support Worker

Anglicare
10.2020 - 01.2022
  • Documentation and Completing Paperwork after each shift.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Kept accurate records for client files and handled related paperwork.
  • Reporting Risks, Maintenance & Health Concerns.
  • Fortnightly Reconciliations of Client general Ledger & Budget Sheets.
  • Family visits and social outings to different venues.
  • Completing Behaviour Analysis Forms and Incident Reports.
  • Participating in team meetings.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.

Disability support worker

StGiles
08.2020 - 06.2021
  • Worked at a program for day Support with participants who were diagnosed with Autism, ADHD, PICA, Intellectual Disabilities, mental health illness and Down syndrome.
  • Assisted participants with meal planning to meet nutritional plans.
  • Evaluated Participants behaviour and reported changes to the clinical team.
  • Built and maintained strong relationships with participants by successfully resolving issues and responding promptly to behaviour issues.
  • Driving Participants to Aquatic centre, Music, PCYC, bowling, library etc
  • Active Support according to participant’s specific needs.
  • Positive behaviour management as per Behaviour support plan.
  • Recording & Reporting – daily activities, BAFs, Incident forms when required.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

Student-Placements

The Manor - OneCare
06.2020 - 06.2020
  • Completed 120 hours training as a part of the certificate 3 in individual support.
  • Assist residents with daily personal hygiene such as showering, dressing and grooming.
  • Assist residents with feeds.
  • Recorded client status progress and challenges in logbooks and reports.
  • Worked with supervisory medical staff to review cases and improve care.
  • Safe Use of Hoist, Quick-move, Frames, Wheelchair etc
  • Assist residents in brushing their denture, changing clothing, changing continence & incontinence pads.

Security Guard

MSS, MA Group, SXP
01.2017 - 01.2019
  • Worked with MSS, MA Group, SXP on multiple sites and events in Melbourne on Casual basis, independently and within a team, For Loss Prevention and Safety of Property and Trespassing, to promote safety and smooth operations at working sites.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Issued access cards to authorized personnel to monitor access points.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.

Education

Diploma of Youth Work -

Australian institute of Business & Innovation
02.2022

Diploma of Leadership & Management - undefined

Orange International College
Hobart, TAS
08.2020

Certificate III in Individual Support - Distance Learning (Aging) in Individual Support (Aging)

Advance College of Health
Burwood, NSW
07.2020

Master of Professional Accounting - Accounting & Business Management

Holmes Institute
Melbourne, VIC
07.2019

Skills

  • Medication administration assistance
  • Life skills teaching
  • Positive reinforcement
  • Substance abuse awareness
  • Boundaries establishment
  • Mental health support
  • Self-care awareness
  • Multicultural competence
  • Child development
  • Recreational planning
  • Educational support
  • Youth supervision
  • Conflict de-escalation

Certification

  • Assist Clients with Medication
  • Safeguarding Children training
  • Manual Handling Certificate
  • First Aid and CPR
  • Working with Children check (employee)
  • NDIS clearance
  • 395 Check
  • Current police check
  • Food Safety Supervisor Certificate
  • NDIS worker orientation Completed
  • Code Black Training

Timeline

Residential Youth Worker Level 2

Safe Places for Children WA
11.2023 - 07.2024

Residential Youth Worker

PeopleKind Group – Outcare
05.2023 - Current

Residential Youth Worker

Catholic care Tasmania
02.2022 - 03.2023

Community support worker level 2

St Michaels Association Inc.
01.2022 - 03.2023

Social & Community Service employee (SACS)

Eskleigh Foundation
08.2021 - 10.2022

Disability Support Worker

Anglicare
10.2020 - 01.2022

Disability support worker

StGiles
08.2020 - 06.2021

Student-Placements

The Manor - OneCare
06.2020 - 06.2020

Security Guard

Southern Cross Protection
03.2020 - 01.2023

Security Guard

MSS, MA Group, SXP
01.2017 - 01.2019

Diploma of Leadership & Management - undefined

Orange International College

Certificate III in Individual Support - Distance Learning (Aging) in Individual Support (Aging)

Advance College of Health

Master of Professional Accounting - Accounting & Business Management

Holmes Institute

Diploma of Youth Work -

Australian institute of Business & Innovation

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Khushwant Singh