Summary
Overview
Work History
Education
Skills
Visa Subclass(500)
Languages
Timeline
Generic

Khushwinder Singh

Adelaide,SA

Summary

Proven Customer Support Specialist with a track record at Kochar Infotech, where I enhanced customer satisfaction and fostered repeat business through exceptional service and issue resolution. Skilled in data entry and empathetic communication, I excel in high-pressure environments, demonstrating superior time management and attention to detail.

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Customer Support Specialist

Kochar Infotech
07.2022 - 11.2024
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Education

MBA - Business

Global Higher Education
Rundell Mall, SA
01-2027

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Data entry
  • Issue handling

Visa Subclass(500)

I am on Student Visa Subclass(500). I have working rights of 48 hours per fortnight.

Languages

English
Full Professional

Timeline

Customer Support Specialist

Kochar Infotech
07.2022 - 11.2024

Front Desk Receptionist

MBA - Business

Global Higher Education
Khushwinder Singh