Summary
Overview
Work History
Education
Skills
Disclaimer
References
Work Rights
Timeline
Generic

Khuswinder Singh

Richmond, NSW,Australia

Summary

Proven expertise in forklift operations and customer relations, honed across roles at Shell Australia and Doble Express Transport. Excelling in inventory tracking and enhancing customer satisfaction, I consistently leverage active listening and precision handling to boost efficiency. My approach has significantly improved service delivery, demonstrating a solid blend of technical and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Customer Care Representative/Filling Station Attendant

Shell Australia
McGraths Hills, Australia
09.2024 - Current
  • Provided exceptional customer service, addressing inquiries, and resolving issues promptly.
  • Assisted customers with product information, and ensured a positive experience.
  • Managed transactions and maintained accurate records of customer interactions.
  • Collaborated with team members to improve service efficiency and customer satisfaction.
  • Handled complaints professionally, ensuring resolutions aligned with company policies.

General Hand and Forklift Driver

ELF Farms
Mulgrave, Australia
11.2023 - 11.2024

Forklift Driver

Food and Dairy Co.
Arndell Park, Australia
10.2022 - 11.2023

Forklift Driver

Doble Express Transport
Yennora, Australia
03.2022 - 07.2023

Role and Responsibilities:

  • Operate forklifts safely, following company guidelines, and safety protocols.
  • Ensure that the forklift is in good working condition, and perform pre-operation checks (e.g., fluid levels, tires, brakes, lights).
  • Load and unload materials from trucks, shelves, or storage locations with precision and care.
  • Transport goods and materials to designated areas within the facility.
  • Stacking and organizing materials in a safe and efficient manner to maximize storage space, and maintain easy access.
  • Keep track of inventory levels during transport and delivery.
  • Use barcode scanners, or other tracking systems, to update inventory records.
  • Assist with stock-taking or inventory audits as required.
  • Communicate effectively with warehouse personnel, supervisors, and other forklift operators to coordinate the flow of materials.
  • Report accidents, near misses, or unsafe conditions promptly.
  • Operate the forklift at appropriate speeds, considering safety, and traffic flow in the workplace.
  • Handle specialized equipment, materials, or hazardous items (if applicable) safely and in accordance with specific procedures.
  • Be aware of the need for specific load-handling techniques for fragile or oversized items.
  • Complete paperwork or digital logs related to the movement of goods (e.g., shipping forms, inventory reports).

Education

Certificate III in Driving Operations -

Academy Green Learning

Bachelor of Accounting

Rohilkhand University

Skills

  • Invoice Management
  • Custom order management
  • Customer relations
  • Shipping and receiving
  • Loading and unloading
  • Order picking
  • Cleaning and organizing
  • Inventory tracking
  • Forklift operations
  • Able to lift and carry
  • Sorting and labeling
  • Material safety data sheets
  • Barcode scanning
  • Picking and packing
  • Pallet jack handling

Disclaimer

I hereby declare that the above information is true to the best of my knowledge.

References

Available upon request.

Work Rights

Full

Timeline

Customer Care Representative/Filling Station Attendant

Shell Australia
09.2024 - Current

General Hand and Forklift Driver

ELF Farms
11.2023 - 11.2024

Forklift Driver

Food and Dairy Co.
10.2022 - 11.2023

Forklift Driver

Doble Express Transport
03.2022 - 07.2023

Certificate III in Driving Operations -

Academy Green Learning

Bachelor of Accounting

Rohilkhand University
Khuswinder Singh