Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Jewelry Salesperson
Christie’s Jewelry
Ormiston Town Centre, New Zealand
02.2022 - 06.2022
Identified issues, analyzed information and provided solutions to problems.
Onboarded new temps by entering employee information into systems.
Participated in team-building activities to enhance working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Drove operational improvements which resulted in savings and improved profit margins.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used coordination and planning skills to achieve results according to schedule.
Improved operations through consistent hard work and dedication.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Developed and maintained courteous and effective working relationships.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Adhered to social distancing protocols and wore mask or face shield.
Increased customer satisfaction by resolving issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Maintained energy and enthusiasm in fast-paced environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Greeted customers, helped locate merchandise and suggested suitable options
Balanced and organized cash register by handling cash, counting change and storing coupons
Replenished merchandise from inventory during downtime when stock became low
Chiropractic Office Assistant
Mount Roskill Chiropractic Centre
482 Richardson Rd, Mount Roskill, Auckland, New Zealand
05.2003 - 10.2021
Adhered to strict guidelines to protect patient privacy.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Received, recorded and filed medical payments by cheque, cash and credit card.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Placed new supply orders, managed inventory and restocked clerical spaces.
Entered procedure codes and diagnosis codes into medical billing software.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Audited customer files to verify medical necessity and satisfaction of coverage criteria.
Education
Graduated From Foundation Studies (Year 13) -
University of Queensland
Brisbane, QLD
01.2000 - 11.2000
Skills
Retail merchandising specialist
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Work Availability
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Quote
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