Dynamic professional with a proven track record in youth engagement and development as the Owner of AthleticsPlus. Skilled in customer relations and small business operations, I fostered a vibrant coaching environment, enhancing student participation and school spirit. Known for exceptional communication and leadership, I build lasting relationships that drive success.
Designed and launched a school-based coaching business offering daily multi-sport and run club sessions
• Delivered up to 3 engaging and educational sessions per day, per school, across 10-week terms
• Led lunchtime competitions to build school spirit and promote active play
• Managed client communication, program planning, and session logistics
• Grew a reputation for energy, professionalism, and positive impact on student development
• Provided product advice and exceptional customer service in a high-paced retail environment
• Worked with customers to understand fitness and transport needs, delivering tailored solutions
• Supported merchandising, stock handling, and sales reporting
• Contributed to building long-term customer relationships and community engagement
• Supported front-end operations including registers, click & collect, lay-by, and self-checkout assistance
• Managed large volumes of customer interactions in a fast-paced environment while remaining calm and courteous
• Demonstrated strong problem-solving skills, quickly resolving customer concerns or escalations
• Provided support across multiple departments including apparel, toys, and general merchandise
• Contributed to a positive team culture and consistently met performance expectations