Khyra Drake
Perth,WA
Summary
Diligently served, enhancing customer satisfaction through attentive service. Demonstrated exceptional time management and customer service skills across roles, including data entry to ensure error-free shipping & proven reliability meeting sale targets.
Overview
6
6
years of professional experience
Work History
Warehouse Packer
Toll Group
Perth, WA / Bibra Lake, WA / High Wycombe
05.2023 - Current
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Packed, weighed and shipped items per customer specifications.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Retail Worker
JD Sports
Perth, WA
08.2022 - 04.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Waitress
Atrium Hotel
Mandurah, WA
08.2019 - 09.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Skillset - Business
South Metropolitan TAFE
Perth, WA03.2023
Certificate III - Retail Cosmetics
Reach For Training
Mandurah, WA01.2022
Skills
- Punctuality
- Reliability
- Data entry
- Customer service
- Time management
Timeline
Warehouse Packer
Toll Group
05.2023 - Current
Retail Worker
JD Sports
08.2022 - 04.2024
Waitress
Atrium Hotel
08.2019 - 09.2021
Skillset - Business
South Metropolitan TAFE
Certificate III - Retail Cosmetics
Reach For Training