Khyrstal Coppard-Sykes
Bex Clean & Tidy
Moss Vale,NSW
2026
years of professional experience
Dynamic house cleaner with proven expertise at delivering exceptional customer service and meticulous cleaning solutions. Recognized for enhancing client satisfaction through tailored cleaning plans and effective team collaboration. Skilled in deep cleaning and inventory control, consistently achieving high standards and positive client feedback.
Work History
House Cleaner
7 Years 10 Months- Cleaned residential and BnB spaces according to established protocols.
- Utilized cleaning equipment and supplies efficiently to maintain high standards.
- Organized tasks effectively to complete jobs within scheduled timeframes.
- Assisted in training new staff on cleaning techniques and company policies.
- Conducted thorough inspections of cleaned areas to guarantee customer satisfaction.
- Implemented feedback from clients to enhance service quality and efficiency.
- Developed customized cleaning plans based on client preferences and needs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Emptied trashcans and transported waste to collection areas.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Fast Food Worker
11 Months- Operated cash register, handled transactions efficiently and accurately.
- Prepared food items following safety and quality standards to ensure customer satisfaction.
- Maintained cleanliness of workstations and dining areas to comply with health regulations.
- Assisted in training new employees on operational procedures and customer service best practices.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Monitored inventory levels, reported shortages, and assisted with stock replenishment as needed.
- Addressed customer inquiries and complaints promptly to enhance overall dining experience.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.
- Improved team efficiency with effective communication and coordination during peak hours.
- Maintained strict adherence to health and safety regulations, contributing to safe dining environment.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Managed cash register accurately, facilitating smooth transactions for customers.
- Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Cafe Worker
- Prepared and served a variety of beverages and food items to customers.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new staff on cafe procedures and customer service best practices.
- Operated point-of-sale system for accurate order processing and payment handling.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Maintained clean and attractive product displays to entice customer purchases.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Hair Salon Assistant
1 Year- Assisted stylists in daily salon operations, ensuring a smooth workflow and positive client experience.
- Maintained cleanliness and organization of salon tools and workstations to adhere to safety standards.
- Supported customer service initiatives by greeting clients and managing appointment scheduling efficiently.
- Learned hair care techniques and product usage to provide informed recommendations to clients.
Education
Skills
Cleaning and sanitization
Customer service
Housekeeping
Bathroom sanitation
Kitchen cleaning
Floor cleaning
Quality assurance
Glass cleaning
Household management
Deep cleaning expertise
Surface sanitation
Clothes laundering
Window cleaning
Clutter removal
Pet mess cleanup
Wall scrubbing
Waste disposal
Floor sweeping
Eco-friendly practices
Packing and unpacking
Furniture treatment
Ironing clothes
Safe chemical handling
Basic repairs
Meal preparation
Mold prevention
Carpet vacuuming
Furniture dusting
Floor maintenance
Commercial and residential cleaning
Restocking supplies
Teamwork
Customer service-focused
Interior and exterior cleaning
Folding clean laundry
Chemical handling
Staff training
Guest relations
Restroom detailing
Sorting and washing laundry
Tile and grout care
Inventory control
Resident support
Cleaning and organizing
Detail-oriented
Room preparation
Timeline
House Cleaner
Bex Clean & Tidy
01.2018 - 11.2025Read More
Fast Food Worker
Hungry Jacks
02.2016 - 01.2017Read More
Hair Salon Assistant
HAHA Hairdressers
01.2013 - 01.2014Read More
Cafe Worker
Old Farm Kitchen
2014 - 2016Read More
Mossvale Highschool
Read More