Kiahna Libbis
Moe VIC,VIC
Summary
Dynamic and dedicated professional with strong customer relations skills and a proven track record at Moe RSL. Known for enhancing customer satisfaction through attentive service and effective problem-solving. Adept at maintaining cleanliness and organization, fostering teamwork, and supporting new staff onboarding, ensuring a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Bistro Staff
Moe RSL
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with customers through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
Front of House Employee
Hungry Jacks
02.2023 - 10.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations, maintaining high service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Helped guests at tables when in need of assistance.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Dishwasher
Neerim South Hotel
06.2022 - 02.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
VCE Study
Warragul Regional College
Warragul11-2025
Skills
- Strong teamwork
- Cleaning and organization
- Customer relations skills
- Cash handling
- Customer support
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Team building
- Active listening
Timeline
Bistro Staff
Moe RSL
10.2023 - Current
Front of House Employee
Hungry Jacks
02.2023 - 10.2023
Dishwasher
Neerim South Hotel
06.2022 - 02.2023
VCE Study
Warragul Regional College
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