Kiahna Jade Marriott
Golden Bay,WA
Summary
Hardworking, reliable, and honest professional with experience across administrative, hospitality, and retail roles. Highly adaptable and quick to learn new tasks, with a strong commitment to workplace safety, hygiene standards, and following procedures. Known for a positive attitude, strong work ethic, and ability to work well both independently and as part of a team.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Uber Eats
Mandurah, WA
08.2025 - Current
- Operated delivery vehicle safely and efficiently to complete assigned routes.
- Assisted with loading and unloading packages, ensuring timely deliveries.
- Followed navigation systems to optimize delivery routes and reduce delays.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Communicated effectively with customers regarding delivery status and changes.
- Adapted quickly to changing traffic conditions while maintaining delivery timelines.
- Gained familiarity with various package handling procedures and safety protocols.
- Delivered packages to customer doorsteps and business offices
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Owner
Kiki Kreations & Co
South Lake, WA
04.2024 - 07.2025
- Developed unique product offerings based on market trends and customer feedback.
- Managed daily operations, ensuring smooth workflow and resource allocation.
- Implemented effective marketing strategies to enhance brand visibility and sales growth.
- Cultivated strong relationships with suppliers to optimize inventory management and reduce costs.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Administrator
B4 Landscaping
Perth, WA
09.2022 - 12.2023
- Managed scheduling and logistics for landscaping projects to ensure timely completion.
- Assisted in maintaining inventory of tools and materials for operational efficiency.
- Supported customer inquiries and provided solutions to enhance service satisfaction.
- Coordinated communication between teams to streamline project workflows.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
- Collected, arranged, and input information into database system.
Sales Assistant
Liqourland
Cairns, QLD
11.2016 - 05.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Maintained organized merchandise displays to promote product visibility and drive sales.
- Collaborated with team members to execute promotional events, increasing customer engagement.
- Monitored inventory levels and assisted in restocking shelves to meet customer demands.
- Resolved customer complaints effectively, fostering positive relationships and loyalty to brand.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Conducted product demonstrations, significantly boosting daily sales figures.
- Organized in-store promotions to increase awareness of new product lines.
All Rounder
The Chippy
Mission Beach, QLD
03.2015 - 08.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Housekeeper
Mission Beach Resort
Mission Beach, QLD
10.2013 - 01.2015
- Cleaned and maintained guest rooms, ensuring high standards of cleanliness and hygiene.
- Assisted with laundry services, managing inventory of linens and cleaning supplies.
- Reported maintenance issues promptly to ensure timely resolution for guest satisfaction.
- Followed safety protocols while using cleaning chemicals and equipment effectively.
- Collaborated with team members to streamline housekeeping processes and improve efficiency.
- Trained new staff on best practices for room cleaning and maintenance procedures.
- Implemented feedback from guests to enhance service quality in housekeeping operations.
- Conducted regular inspections to uphold cleanliness standards across all resort areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
All Rounder
Compass Group ESS
Leinster, WA
02.2010 - 08.2010
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Education
Certificate III - Hospitality
Challenger TAFE
Mandurah, WA12.2007
Skills
Reliable and punctual
Workplace safety & hygiene standards
Customer service
Cleaning & housekeeping
Administrative tasks & data entry
Teamwork & communication
Time management
Fast learner
Timeline
Delivery Driver
Uber Eats
08.2025 - Current
Owner
Kiki Kreations & Co
04.2024 - 07.2025
Administrator
B4 Landscaping
09.2022 - 12.2023
Sales Assistant
Liqourland
11.2016 - 05.2021
All Rounder
The Chippy
03.2015 - 08.2016
Housekeeper
Mission Beach Resort
10.2013 - 01.2015
All Rounder
Compass Group ESS
02.2010 - 08.2010
Certificate III - Hospitality
Challenger TAFE