Summary
Overview
Work History
Education
Skills
References
Timeline
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Iris Parker

Old Bar,NSW

Summary

Skilled qualified Dental Assistant with over 3 years’ experience and training necessary to assist with various dental procedures including Periodontics, Endodontics, Prosthodontics, General Dentistry and Oral Hygiene, Oral Surgery, and Dental Implants. Hands-on training in dental radiography, four-handed chairside assistance and front office administrative duties. Superb infection control and sterilization skills, and efficient in room set up and change overs. Quick learner and successful in building relationships with coworkers and patients. Detail-oriented team player with strong organizational skills, providing direct patient care and office management in busy dental practices. Maintains and positive workplace attitude and patient relations.

Overview

7
7
years of professional experience

Work History

Dental Assistant/Receptionist

Graceville Dental Surgery
11.2021 - 02.2024


Chair-side:

  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties for a variety of procedures including Dental Implants.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Reduced dentist's workload during procedures by anticipating their needs and having necessary instruments readily available.
  • Supported dentists during oral surgeries and complex procedures by preparing surgical rooms with necessary tools and sterilized instruments, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared treatment rooms efficiently, cleaned and sanitized dental tools and equipment, adhering to strict sanitation guidelines to ensure patient safety.
  • Well versed in patient radiographs and charting, including perio charting.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Aided in the training of new assistants.
  • Monitored patient comfort and safety during dental procedures.


Reception:

  • Knowledgeable and experienced in dental procedure codes, terminology and phrasing, and treatment notes.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Handled administrative tasks such as banking, billing, insurance claims processing, and appointment scheduling and confirmation calls to support office operations efficiently.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Kitchen Hand/Costumer Service

Kong's Chinese Bistro
02.2017 - 09.2021
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Followed proper handling and sanitation procedures to comply with food safety standards and health code protocols.
  • Managed over 50 customer calls per day.
  • Prevented food spoilage by monitoring dates, rotating stock, and followed proper storage procedures.
  • Trained new employees and monitored progress/ensured safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Accommodated patrons with allergies and dietary restrictions and confirming the accuracy of plates.
  • Maintained high personal grooming standards and uniform presentation. Maintained composure and work quality while under stress.

Education

Certificate III in Dental Assisting

TAFE Queensland
South Bank, QLD
10.2021

High School Diploma -

Dakabin State High School
Dakabin, QLD
11.2020

Skills

  • Friendly, Approachable, Supportive and Empathetic
  • Emergency Response Preparedness (CPR, First Aid)
  • Professionalism and Etiquette
  • Proficient in D4W and HICAPS
  • Proficient in Primescan and CEREC
  • Disinfection, Sterilization and Infection control proficiency
  • Medical Charting and Records Management
  • General and specialist chair-side Assistance
  • Adherence to high customer service standards, requests, and expectations
  • strong patient relations and conflict management skills
  • Replenishing inventory and merchandise organization
  • Works well in a team environment and has excellent teamwork skills
  • Works Well Under Pressure and maintaining Composure under high pressure

References

Dr Davy Wang - Principal Dentist of Graceville Dental Surgery

Please see letter of recommendation for contact details. 


Lauren Pierce - Practice Manager of Graceville Dental Surgery


Timeline

Dental Assistant/Receptionist

Graceville Dental Surgery
11.2021 - 02.2024

Kitchen Hand/Costumer Service

Kong's Chinese Bistro
02.2017 - 09.2021

Certificate III in Dental Assisting

TAFE Queensland

High School Diploma -

Dakabin State High School
Iris Parker