Kian Rantino
Melbourne
Summary
Experienced Customer Service Assistant and Warehousing Associate at Target, Melbourne, known for exceptional leadership and efficient problem-solving. Demonstrates strong customer focus and effective complaint resolution. Proficient in documentation and reporting, with a proven track record of exceeding safety standards and fostering a positive team environment. Number one priority I bring to the company is protection, putting others first, and preventing any dangerous incidents that could inflict violence and disturbance of peace, protecting the community is my main personal responsibility
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Target
07.2023 - Current
- Provided excellent customer service by promptly addressing customer inquiries and complaints with a professional and courteous attitude.
- Processed payments accurately, including cash, credit card, check, or other forms of payment.
- Fast, courage, consistence and leadership in the warehousing department to exceed whats expected and supporting those when needed
- Filling stock with efficient use of a SAM device to locate, find products to exceed satisfactory of customer
- protecting customers, coworkers when a suspicious or threat is notified to protect everyone in the shopping centre, with the education of callout's, with my confidence and maturity to stand up and prevent danger
- Responded promptly to customer inquiries and requests via phone, email, and in-person.
- Resolved customer complaints and referred unresolved customer grievances to designated personnel for further investigation.
- Provided training sessions for new customer service assistants on store policies and procedures.
Warehousing Associate
Target
07.2023 - Current
- Maintained accurate records of all shipping activities including deliveries, pickups and transfers.
- Collaborated with other departments on special projects related to warehousing functions.
- Lead team with courage, leadership, responsibility and confidence to protect and take in accords of the safety precautions and exceeding the expectations of the work completed
Education
- - Year 12 VCE Certificate
Catholic Regional College Sydenham
Sydenham, VIC10-2024
- - Certicate 3 And 4 Furniture Making
Catholic Regional College Sydenham
Sydenham, VIC10-2024
Skills
- Cash handling
- Complaint handling
- Customer consultation
- Payment processing
- Customer focus
- Staff education and training
- Technical support
- Product promotion
- Call centre experience
- De-escalation techniques
- Assertiveness
- Teamwork and collaboration
Accomplishments
- Documented and resolved theft, violence which led to reliable safety precautions and the protection of coworkers and customers
- Resolved product issue through consumer testing.
Certification
- P2 Drivers License, 27th December 2023
- Kudos Award Winner of July (Employee of the Month) 2025
- Senior Coaches Award, Brimbank Stallions FC, 2024
- Most Valuable Player (School Soccer) Catholic Regional College North Keilor, 2022
- Certificate 3 and 4 Furniture Making, Catholic Regional College Sydenham, 2024
Timeline
Customer Service Assistant
Target
07.2023 - Current
Warehousing Associate
Target
07.2023 - Current
- - Year 12 VCE Certificate
Catholic Regional College Sydenham
- - Certicate 3 And 4 Furniture Making
Catholic Regional College Sydenham
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Neiphatarr SelassieiNeiphatarr Selassiei
Fulfillment Associate at TargetFulfillment Associate at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Connor FitzgeraldConnor Fitzgerald
Kitchen Hand at Remuera Gardens Retirement VillageKitchen Hand at Remuera Gardens Retirement Village