Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Kiana Lowry

Perthville,NSW

Summary

I am passionate and motivated with demonstrated success in customer service, product presentation, and inventory management. I am skilled at developing positive customer relationships. And am Highly motivated with a strong work ethic, and excellent customer service skills. I am Experienced in, management rolls and supervision. And also possesses strong communication skills, enabling the ability to easily interact with customers, and fellow employees in an engaging manner.

Overview

1
1
year of professional experience

Work History

Woolworth's

Woolworth's Group
  • Part time worker, Deli
  • Trained new employees on job processes and procedures
  • Underwent correct food handling practices to ensure best customer service
  • Worked during opening and closing hours
  • Participated in required safety and quality-related meetings and training events
  • Inspected merchandise to check for quality and accuracy.

Lowes Mens Wear

Lowes

Sales assistance

  • Cash handling experience as well as banking experience
  • Conduction of Stock takes
  • Maintained knowledge of company products and services to make informed recommendations to clients
  • Administrative tasks, such and filing and documenting of records
  • Provided customer service to clients in person and over phone.
  • Taking of phone orders and comfortable with talking with customers over phone regarding previous orders

BWS

Current workplace
08.2023 - Current
  • Operated cash registers and handled cash and card transactions
  • Monthly training in customer service
  • Open and closing procedures
  • Stock handling / management and rotation
  • Weekly reports of store management
  • Reviewing of security footage for incident reports
  • Receiving and entering of stock into computer system

Education

High School Diploma -

Kelso High Campus
Kelso, NSW
11.2022

Skills

    Friendly, Positive Attitude

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Multitasking Abilities
  • Organizational Skills
  • Computer Skills
  • Critical Thinking
  • Excellent Communication
  • Problem Resolution
  • Verbal Communication

Accomplishments

  • Used programs to develop inventory tracking and update spreadsheets.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Trained and mentored fellow employees.
  • Documented and resolved stocking issues which led to a stronger work ethic.

Additional Information

Having finished my schooling carer, I have gained many skills within the workforce that I wish to use towards my future career path and succeed in future goals. I have extended my knowledge with computer software and am confident in my ability to use and operate systems that have aided in management and organisational roles. I have also gained a diverse knowledge of the customer service industry and believe that I posses certain ability's that present me as a competent and helpful person with assisting customers and fellow employees. I look forward to extending my reach in the work force to achieve more within my hiring position by taking on more responsibility and growth within the position.

Timeline

BWS

Current workplace
08.2023 - Current

Woolworth's

Woolworth's Group

Lowes Mens Wear

Lowes

High School Diploma -

Kelso High Campus
Kiana Lowry