Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kiani Haines

Tamworth

Summary

Motivated and compassionate Gamiliraay woman with a Certificate III in Health Services Assistance (Assistant in Nursing) and diverse experience across healthcare, disability support, and customer service. Currently employed at McDonald’s, where I have built strong teamwork, communication, problem-solving, and time-management skills in a fast-paced environment. I also work as a Disability Support Worker, providing person-centred care and support to individuals with varying needs, demonstrating empathy, patience, and a commitment to wellbeing. My lived experience caring for my Nan and Pop, including supporting them through dementia and other complex health needs, has deepened my passion for quality and culturally safe care. Dedicated to pursuing a career in nursing through the Bachelor of Nursing, with a strong focus on improving health outcomes for Aboriginal and Torres Strait Islander peoples and the wider community.

Overview

4
4
years of professional experience

Work History

Disability Support Worker

Challenge Community Service
03.2024 - Current
  • Provided assistance in daily living activities.
  • Drive clients safely to social activities and appointments.
  • Supported clients in maintaining a clean living space by assisting with household tasks.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, clients behaviours, and incidents.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.

Crew Member

McDonalds
05.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Assistant in Nursing

NSW Health
02.2022 - 12.2023
  • Provided high-quality personal care services to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Followed hospitals policies and procedures to maintain a clean, safe environment.
  • Utilised therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

High School Diploma -

Tamworth High School
Tamworth, NSW
10-2023

Skills

  • Daily living assistance
  • Documentation and reporting
  • Reliable team player
  • Compassionate
  • Customer service
  • Teamwork and collaboration
  • Time management

Accomplishments

  • Tamworth High School Brian Sampson Memorial award.
  • Apart of the 2023 Tamworth High School Prefect Team.
  • Runner Up for the Aboriginal and Torres Straight Islander of the year award 2023 at the NSW New England Training Awards.


Timeline

Disability Support Worker

Challenge Community Service
03.2024 - Current

Crew Member

McDonalds
05.2022 - Current

Assistant in Nursing

NSW Health
02.2022 - 12.2023

High School Diploma -

Tamworth High School

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Kiani Haines