Kiara Barrett
Summary
Lightning Ridge local who has been away at Boarding school where I have recently completed Year 12 in 2023. I have completed numerous Certificates in a variety of fields as per attached resume, whilst completing Year 11 and 12.
I have had minimal specific admin experience. Although, I have had experience in fast-paced customer service environments. I work well in high pressure situations and am able to multi task.
However, I am eager to learn new skills and complete necessary training to ensure I am able to carry out required duties efficiently. I am easy going and like to get along with my peers and people in general.
I am self motivated and am able to work effectively as part of a team as well as independently.
Looking forward to the opportunity to learn new skill sets in a new team environment.
Overview
2
2
years of professional experience
Work History
Server
Bruno's Restaurant
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
General Worker
Kentucky Fried Chicken
10.2021 - 10.2023
- Kept work areas clean and organized.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Cashier
Khans IGA
04.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
St Ursula's College
Toowoomba, QLD11.2023
No Degree - Certificate 2 in Hospitality
Didasko
Toowoomba, QLD11.2023
No Degree - Certificate 3 in Fitness
Binnacle
Toowoomba, QLD10.2023
No Degree - Certificate 3 in Business
Aurora Training Institute
Toowoomba, QLD04.2023
No Degree - Certificate 2 in Sport And Recreation
Binnacle
Toowoomba, QLD11.2022
Skills
- Food Running
- Order Management
- Table Setting
- Guest Engagement
- Guest Seating
- Safe Food Handling
- Payment Collection
- Cash Handling
- Customer Complaint Resolution
- Customer Satisfaction
Timeline
Server
Bruno's Restaurant
03.2023 - Current
Cashier
Khans IGA
04.2022 - 07.2023
General Worker
Kentucky Fried Chicken
10.2021 - 10.2023
High School Diploma -
St Ursula's College
No Degree - Certificate 2 in Hospitality
Didasko
No Degree - Certificate 3 in Fitness
Binnacle
No Degree - Certificate 3 in Business
Aurora Training Institute
No Degree - Certificate 2 in Sport And Recreation
Binnacle
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