Kiara Craig
Weston,NSW
Summary
Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Worker
Best&Less
Cessnock, NSW
04.2010 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Year 10 Certificate -
Cessnock Highschool
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Certification
Current working with children's certificate.
Timeline
Retail Worker
Best&Less
04.2010 - Current
Year 10 Certificate -
Cessnock Highschool