Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Fun Squid
Generic

Kiara Da Silva

GREENFIELDS

Summary

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Casual Supervisor role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fun Creator

TEEG
05.2024 - Current
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Team Member

Kmart
06.2022 - 06.2023
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Improved customer satisfaction by quickly helping each person find desired items.

Education

Bachelor of Criminology

Murdoch University
Perth, WA
01-2028

Cert III Nail Technology

Perth College of Beauty Therapy
11-2023

Skills

  • Artistic talent
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Positive attitude
  • Problem-solving
  • Product knowledge
  • Complaint resolution
  • Proficient in Spanish

Accomplishments

  • Won Fun Squid for September 2024 and March 2025
  • Won Presentation Champion for Kmart in 2023

Certification

  • Cert III Nail Technology, Perth College of Beauty Therapy - November 2024
  • Cert II Community Services,Metropolitan TAFE - December 2022

Languages

Spanish
Limited Working

Timeline

Fun Creator

TEEG
05.2024 - Current

Team Member

Kmart
06.2022 - 06.2023

Bachelor of Criminology

Murdoch University

Cert III Nail Technology

Perth College of Beauty Therapy

Fun Squid

Every month Team Members vote for who they believe was the best, writing compliments along with it. I won twice, with my organisation and presentation skills, customer service and positive attitude being recognised. 

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Kiara Da Silva