Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Evans

Brunswick West,VIC

Summary

A committed and hard-working employee with strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, with a desire to succeed and grow within a role. I am now seeking a casual/part-time position to further-develop those key skills within a well-established company.

Overview

2026
2026
years of professional experience

Work History

Administrative Assistant

Elms Drapes & Blinds
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Work Experience

Barista/Hospitality Worker/Supervisor

Bean & Gone
04.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Oversaw cash handling processes to ensure accurate accounting and minimize discrepancies in daily financial reports.

Hospitality Worker

Woods & Co
11.2022 - Current

Waitress/Bartender

Cargo Restaurant
10.2020 - 09.2022
  • Took on supervisor roles while working towards management
  • Team leadership
  • Opened and closed the store independently, including opening and closing cash registers, setting up shop and meeting cleaning requirements
  • Trained and mentored new employees
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Accurately working with cash registers and credit card devices
  • Ensured cleanliness of the server areas, restocking items during services, as required to increase efficiency while working tables
  • Resolved guest and employee complaints to maintain complete customer service satisfaction and workplace effectiveness.

Education

Certificate III - Hospitality

William Angliss Institute of TAFE
Melbourne, VIC
01.2022

RSA Certificate - undefined

William Angliss Institute of TAFE
Melbourne, VIC
01.2020

Year 12 High School Diploma -

Bundoora Secondary College
Melbourne, VIC
11.2019

Skills

  • Effective time management
  • Accuracy and attention to detail
  • Ability to work in a busy environment
  • Ability to multi-task
  • Communication
  • Organizational skills
  • Collaboration
  • Problem Resolution
  • Supervision & Leadership
  • Customer Service
  • Friendly, Positive Attitude

Timeline

Barista/Hospitality Worker/Supervisor

Bean & Gone
04.2023 - Current

Hospitality Worker

Woods & Co
11.2022 - Current

Waitress/Bartender

Cargo Restaurant
10.2020 - 09.2022

RSA Certificate - undefined

William Angliss Institute of TAFE

Administrative Assistant

Elms Drapes & Blinds

Certificate III - Hospitality

William Angliss Institute of TAFE

Year 12 High School Diploma -

Bundoora Secondary College
Kiara Evans