Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Gillinder

Stafford Heights,QLD

Summary

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Assist clients with Managing appointments and medication, assists with bathing and grooming and maintains tidy environments. Works with physical disability support.

Overview

5
5
years of professional experience

Work History

Disability Support Worker

Mercy Community - Disability Services
10.2022 - Current
  • Provided assistance in daily living activities by dressing, bathing, and toileting patients.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, managed laundry, and completed weekly grocery shopping.
  • Provided high level of physical support by lifting, adjusting, and moving clients.

Waitress

The Brisbane German Club
07.2020 - 12.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took food orders
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Waitress/Barista

The Coffee Club
09.2018 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Kedron State High School
Wooloowin, QLD
11.2021

Certificate III - Allied Health Assistance

Mater
Brisbane, QLD
12.2020

Certificate II - Health Support Services

Mater
Brisbane, QLD
12.2019

Skills

  • Working with client within their Homes
  • Collaboration With client of assisting with daily task and maintain home
  • Daily Logs
  • Bed Transfers
  • Client Privacy
  • Conflict Resolution
  • Household Chores
  • Mobility Support
  • Patient Transport
  • Computer Skills

Timeline

Disability Support Worker

Mercy Community - Disability Services
10.2022 - Current

Waitress

The Brisbane German Club
07.2020 - 12.2022

Waitress/Barista

The Coffee Club
09.2018 - 08.2022

High School Diploma -

Kedron State High School

Certificate III - Allied Health Assistance

Mater

Certificate II - Health Support Services

Mater

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Kiara Gillinder