Kiara Gillinder
Stafford Heights,QLD
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Assist clients with Managing appointments and medication, assists with bathing and grooming and maintains tidy environments. Works with physical disability support.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Mercy Community - Disability Services
Redcliffe, QLD (On-Site)
10.2022 - Current
- Provided assistance in daily living activities by dressing, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, managed laundry, and completed weekly grocery shopping.
- Provided high level of physical support by lifting, adjusting, and moving clients.
Waitress
The Brisbane German Club
Kangaroo Point, QLD (On-Site)
07.2020 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took food orders
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Waitress/Barista
The Coffee Club
Evertion Park And Brookside (On-Site)
09.2018 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Kedron State High School
Wooloowin, QLD11.2021
Certificate III - Allied Health Assistance
Mater
Brisbane, QLD12.2020
Certificate II - Health Support Services
Mater
Brisbane, QLD12.2019
Skills
- Working with client within their Homes
- Collaboration With client of assisting with daily task and maintain home
- Daily Logs
- Bed Transfers
- Client Privacy
- Conflict Resolution
- Household Chores
- Mobility Support
- Patient Transport
- Computer Skills
Timeline
Disability Support Worker
Mercy Community - Disability Services
10.2022 - Current
Waitress
The Brisbane German Club
07.2020 - 12.2022
Waitress/Barista
The Coffee Club
09.2018 - 08.2022
High School Diploma -
Kedron State High School
Certificate III - Allied Health Assistance
Mater
Certificate II - Health Support Services
Mater