Kiara Goodey
Gold Coast
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs to keep the pharmacy running efficiently. Safety-oriented and well-organized with solid experience coordinating with prescribers, patients, and other staff members. Good relationship-building and multitasking skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispense Technician
Chempro Chemists
09.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions and details into internal system.
- Packing Dose Administration Aids.
Manager
Colette By Colette Hayman
08.2017 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and key performance indicators.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Reception/Intake Clerk
Gold Coast Dry Cleaning
05.2016 - 11.2016
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded proactively and positively to rapid change.
Pharmacy Assistant
Chempro Chemists
11.2014 - 05.2016
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Education
Certificate II Community Pharmacy
The Pharmacy Guild of Australia
Gold Coast, QLD07.2015
Certificate III Community Pharmacy
The Pharmacy Guild of Australia
Gold Coast, QLD01.2024
Responsible Service of Alcohol
Galaxy Training Australia
Gold Coast, QLD10.2019
Skills
- Serve Customers
- Pharmaceutical Preparation
- Quality Assurance and Control
- Medicare Processes
- Workplace Safety
- POS Transactions
- Product Merchandising
- Cash Handling
Certification
- First Aid Training - 2021
Timeline
Dispense Technician
Chempro Chemists
09.2020 - Current
Manager
Colette By Colette Hayman
08.2017 - 09.2020
Reception/Intake Clerk
Gold Coast Dry Cleaning
05.2016 - 11.2016
Pharmacy Assistant
Chempro Chemists
11.2014 - 05.2016
Certificate II Community Pharmacy
The Pharmacy Guild of Australia
Certificate III Community Pharmacy
The Pharmacy Guild of Australia
Responsible Service of Alcohol
Galaxy Training Australia
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