Kiara Huggins
Newport,QLD
Summary
Dedicated and experienced professional with over 20 years in customer service, varied administrative roles, sales and retail management. Proven communication and multitasking skills developed through managing retail teams and jointly operating a reinforcement detailing business. Skilled in administrative coordination, customer relations, and industry-specific software such as ASA Studio. Recognised for being reliable, detail-focused, and quick to adapt to new systems and environments.
Overview
17
17
years of professional experience
Work History
Co-owner and Administrator
TK Reo
05.2013 - Current
- Actively manage day-to-day business operations in a family-run steel reinforcement scheduling company
- Assist in administrative duties, including scheduling coordination, data entry, and accurate record-keeping to ensure projects stay on track and clients are supported efficiently.
- Serve as a point of contact for clients, suppliers, and trade professionals, managing communication with clarity and professionalism to maintain strong working relationships.
- Knowledgeable in industry-specific software including ASA Studio, using it to input and review structural details
- Coordinate with builders, engineers, and site supervisors to provide timely updates and ensure smooth project progression from detailing to delivery.
- Maintain a high level of organisation, adaptability, and attention to detail, consistently meeting deadlines in a fast-paced industry.
Retail Manager
Roger David Menswear
06.2008 - 06.2010
- Successfully managed a menswear retail store, overseeing staff, inventory, and daily operations
- Delivered exceptional in-person and phone-based customer support, in turn producing high levels of customer satisfaction and repeat business through personalised service
- Handled complaints and difficulties with professionalism, turning challenges into loyalty opportunities
- Achieved and exceeded monthly sales targets through product knowledge and service strategies
- Built lasting customer relationships through attentiveness, consistency, and clear communication
Skills
- Customer Service Excellence
- Retail & Sales Leadership
- Reinforcement Industry Knowledge
- Business Administration
- Inventory Management
- ASA Studio Software
- Problem-Solving & Workflow Optimisation
Additional Experience
English Language Tutor
Tutored individuals from diverse cultural and linguistic backgrounds while living abroad. This role demanded high levels of adaptability, cultural sensitivity, patience, and perseverance to effectively tailor lessons and foster student engagement in challenging environments
Freelance Language Translator
Worked with major companies including Facebook, delivering precise and culturally appropriate translations. Required strong attention to detail, time management, and a committed, focused approach to ensure high-quality results in deadline-driven contexts.
Timeline
Co-owner and Administrator
TK Reo
05.2013 - Current
Retail Manager
Roger David Menswear
06.2008 - 06.2010