Kiara-Lee Watts
Huntly,Australia
Summary
Over 8 years of experience in Child, Youth, and Family Out of Home Care, including 4 years in management roles. Expertise in case management and coordination for high-risk youth. Proven ability to lead teams and implement effective support strategies. Committed to enhancing community services and improving outcomes for vulnerable populations.
Overview
19
19
years of professional experience
Work History
Out of Home Care Case Manager (Residential and Foster Care) and Acting Out of Home Care Coordinator
MacKillop Family Services
07.2018 - 02.2025
Acting House Coordinator/Team Leader
Anglicare Victoria
01.2018 - 07.2018
Residential Youth Support Worker
Anglicare Victoria
06.2016 - 01.2018
Receptionist
Lakeview Motor Inn
09.2015 - 07.2016
Travel Consultant
Escape Travel
10.2014 - 09.2015
Gaming and Bar Attendant
Peppermill Inn
06.2013 - 12.2014
Travel Consultant
Travelworld Shepparton
06.2012 - 10.2014
Bistro, Bar and Functions attendant
Sherbourne Terrace
05.2012 - 10.2013
Gaming and Bar Attendant
Port Lincoln Hotel
11.2011 - 05.2012
Customer Service Officer
Elder’s Financial Planning
11.2010 - 04.2011
Gaming Attendant
GV Hotel
03.2010 - 11.2010
Retail Assistant
Super Cheap Auto
02.2009 - 04.2010
Receptionist, Bar and Gaming Attendant
Shepparton RSL
05.2008 - 10.2008
Customer Service and Sales – Sub contracting for Telstra Bigpond
Stellar Communications
01.2006 - 01.2007
Education
Bachelor of Social Science - Behavioral Studies
Swinburne Online
05.2025
Year 10 Junior Certificate -
McGuire College
Shepparton, VIC, Australia12.2005
Skills
- Ability to manage and supervise staff
- Case management experience
- Experience in assessing foster carers
- Ability to create, review and amend case plans
- Ability to problem solve
- Strong conflict resolution skills
- Decision making skills
- Exceptional written communication skills
- Exceptional verbal communication skills
- Negotiation skills
- Ability to work under pressure
- Crisis management
- Advanced administration skills
- Data entry
- Sound computer knowledge
- Ability to work within a team
- Ability to work individually
- Excellent attention to detail
- Fast learner
- Willing learner
- Honest
- Reliable
- Punctual
- Ability to monitor and evaluate case notes
- Good time management skills
- Strong advocacy skills
- Ability to adhere to policies and procedures
- Ability to enforce policies and procedures
- Overseeing of portfolios
- Performance management of staff
- Ability to chair meetings
- Ability to contribute to meetings
- Ability to create agendas
Professional References
Available upon request
Telephone
0402 759 845
Accomplishments
- 01/01/10, Hospitality Gold Service Star award
- 01/01/17, Team nominated for Residential Care Team Award
- 01/01/17, Anglicare Victoria Chairperson’s Awards – exceptional service award – team
Industry Licences Qualifications And Training
- Current, Bachelor of Social Science Major in Behavioral Studies, Swinburne Online
- 07/01/19, Step by Step and Shared Stories Shared Lives – Foster Care Training
- 07/01/19, Shared Lives Familiarisation Training
- 01/01/18, Keeping The Brain In Mind – Utilising neurodevelopment and sensorimotor interventions to address the impacts of trauma on learning and behavior
- 01/01/18, MacKillop Family Services - Sanctuary Training
- 01/01/18, VACCA Cultural Awareness Training
- 01/01/17, Diploma of Community Services – Case Management
- 01/01/17, Talk It Out – Aboriginal Cultural Competence self-reflective learning
- 01/01/17, Certificate IV in Child, Youth and Family Intervention
- 01/01/16, First Aid Level 2
- 01/01/16, Working with Children Check
- 01/01/16, Administering medications course
- 01/01/16, With Care Therapeutic training
- 01/01/15, Certificate III Customer Contact
- 01/01/14, Certificate IV Retail Tourism
- 01/01/08, RSA and RSG - Refreshers have been completed also
- 01/01/08, Gaming License – Refreshers have been completed also
- 01/01/06, Senior First Aid Certificate
- 01/01/05, Year 10 Junior Certificate, McGuire College, Shepparton VIC
Personal Information
License: Vic car
Timeline
Out of Home Care Case Manager (Residential and Foster Care) and Acting Out of Home Care Coordinator
MacKillop Family Services
07.2018 - 02.2025
Acting House Coordinator/Team Leader
Anglicare Victoria
01.2018 - 07.2018
Residential Youth Support Worker
Anglicare Victoria
06.2016 - 01.2018
Receptionist
Lakeview Motor Inn
09.2015 - 07.2016
Travel Consultant
Escape Travel
10.2014 - 09.2015
Gaming and Bar Attendant
Peppermill Inn
06.2013 - 12.2014
Travel Consultant
Travelworld Shepparton
06.2012 - 10.2014
Bistro, Bar and Functions attendant
Sherbourne Terrace
05.2012 - 10.2013
Gaming and Bar Attendant
Port Lincoln Hotel
11.2011 - 05.2012
Customer Service Officer
Elder’s Financial Planning
11.2010 - 04.2011
Gaming Attendant
GV Hotel
03.2010 - 11.2010
Retail Assistant
Super Cheap Auto
02.2009 - 04.2010
Receptionist, Bar and Gaming Attendant
Shepparton RSL
05.2008 - 10.2008
Customer Service and Sales – Sub contracting for Telstra Bigpond
Stellar Communications
01.2006 - 01.2007
Bachelor of Social Science - Behavioral Studies
Swinburne Online
Year 10 Junior Certificate -
McGuire College
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