Kiara Mckay
Adelaide,SA
Summary
Friendly Bartender with exceptional people and hospitality skills. Ability Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Fine And Fettle Cafe
Magill, SA
08.2022 - 12.2023
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Bartender
Aurora Resturant
Adelaide, SA
02.2021 - 12.2023
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Waitress
Aurora Resturant
Adelaide, SA
02.2021 - 12.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used POS machines and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Underdale Highschool
Cert III Business - Business
Queenside College
Skills
- Use of POS systems
- Espresso making and milk steaming
- Cocktail Making
- Taking and preparing drink and food orders
- Able to be very proficient with learning menus
- Punctuality
- Initiative
- Customer Service
- Strong Technology Skills
- Hosting duties
- Restock and Stocktake
Additional Information
- AWARDS , Academic Excellence -Awarded Twice Exceptional Attendance-Awarded Five Times
Certification
RSA
Timeline
Waitress
Fine And Fettle Cafe
08.2022 - 12.2023
Bartender
Aurora Resturant
02.2021 - 12.2023
Waitress
Aurora Resturant
02.2021 - 12.2023
High School Diploma -
Underdale Highschool
Cert III Business - Business
Queenside College