Kiara Molony
Diamond Beach,NSW
Summary
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing spaces, documenting observations, and examining for symptoms. Compassionate and understanding approach to dealing with those under duress.
Overview
8
8
years of professional experience
Work History
Assistant in Nursing
ESTIA HEALTH
Forster
03.2023 - Current
- Helping patients with personal care tasks like showering or using the restroom
- Updating patient documentation and completing paperwork
- Noting patient concerns and relaying them to a registered nurse or doctor
- Serving meals to patients and assisting with drinking and eating
- Helping patients with exercises that physical therapists and other healthcare employees recommend
- Changing patients' bedding and general room housekeeping
- Assisting with mouth and denture care, eye and ear care, and hair washing and shaving
Parts Interpreter
RDO EQUIPMENT
Taree
02.2022 - 03.2023
- Answer telephone calls and provide advice and guidance to the callers in a professional, cheerful and courteous manner
- Perform all other duties as assigned by management in a professional and efficient manner
- Assist in keeping the parts department clean and professional
- Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e
- CDK) and guidelines
- Ensure that all stock is correctly receipted in and correctly receipted out
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Assist in sourcing unusual and difficult parts that may be requested by clients
- Receive, ship, and store parts as needed
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures
- Conduct self in the presence of customers and community so as to present a professional image
- Identifying parts and ordering for workshop jobs and technicians
- Ensure that all paperwork is completed in a professional and timely manner
- Coordinate and facilitate rolling stock-takes
- Excellent written and verbal communication skills via phone, email and in person communication
Internal Sales Representative
Applied Industrial Technologies
Bathurst
06.2020 - 12.2021
- Customer and Client support and services
- Telephone and Email ordering and communications between customers and suppliers
- General office housekeeping
- Ordering stock and rotation of supplies
- Various administrative tasks such as delivering and sorting mail, filing paperwork and invoicing
- Banking
- Taking and preparing orders via email, telephone and in store
- Identifying and sourcing supplies for machinery equipment and engineering purposes
- Ensuring customer satisfaction upon all sales and services
- Identification of parts
Cashier and Delicatessen Assistant
Mawhood’s SUPA IGA & Liquor
Oberon
02.2017 - 02.2020
- Inventory and rotated stock by dates to maintain freshness
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
- Kept work areas clean, neat and sanitized to prevent possible illness or injury among co-workers and customers
- Listened carefully to customer instructions and prepared orders according to those preferences
- Cleaned and sanitized all work surfaces between preparations of various foods, avoiding cross-contamination while maintaining food safety guidelines
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas
- Assisted customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked prices for customers and processed items sold by scanning barcodes
- Checked identification for proof-of-age and refusing sales to underage customers
Cashier/ Sales Assistant
Peninsular Office Supplies
Umina Beach
08.2016 - 12.2016
- Customer service
- Telephone and Email ordering and communications between customers and suppliers
- General office housekeeping
- Ordering stock and rotation of supplies
- Various administrative tasks such as delivering and sorting mail, filing paperwork and invoicing
Education
Completion of Year 12 Higher School Certificate -
Oberon High School
Oberon09.2019
Skills
- Telephone and Email communications
- Customer Assistance
- Time Management Skills
- Identification checks
- Computer and cash register operations
- Refund and exchange procedures
- Teamwork and independent working abilities
- Banking and mailing duties
- Quick and eager learner
- Friendly and approachable
- Ability to identify parts
- Hardworking and reliable
- Helping patients with personal cares
- Good communication skills
References
- Nick Chard, Manager at RDO Equipment Taree, 0418722927
- Olivia Williams, Colleague at Estia Health, 0481279631
- Jamie Coddington, Manager at Applied Industrial Technologies, 0407941902
- Caitlin Arkins, Personal Reference, 0421814754
Awardsandqualifications
- Certificate II in Kitchen Operations
- Completion of Year 12 Higher School Certificate
Timeline
Assistant in Nursing
ESTIA HEALTH
03.2023 - Current
Parts Interpreter
RDO EQUIPMENT
02.2022 - 03.2023
Internal Sales Representative
Applied Industrial Technologies
06.2020 - 12.2021
Cashier and Delicatessen Assistant
Mawhood’s SUPA IGA & Liquor
02.2017 - 02.2020
Cashier/ Sales Assistant
Peninsular Office Supplies
08.2016 - 12.2016
Completion of Year 12 Higher School Certificate -
Oberon High School
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