Proven team player with a track record of enhancing customer engagement
and service at Nando's. Demonstrates strong initiative and exceptional
problem solving skills, contributing to a significant improvement in service
quality and efficiency. Excels in safe food handling and time management,
ensuring high standards of cleanliness. Actively ready to achieve company
standards while maintaining customer satisfaction.
• Worked well with teammates and accepted continuous training from
management.
• Worked the front counter and in the kitchen, preparing food.
• Cleaned and maintained tidiness in all areas of the restaurant to promote a
sanitary environment.
• Prepared products following restaurant health and safety standards and
procedures.
• Educated customers on menu items, nutritional values and product
ingredients.
• Worked front counter and drive-thru.
• Took orders, prepared food and handled payments (cash handling and
EFTPOS).
• Provided excellent customer service by greeting customers and fulfilling
quality expectations.
• Cleaned and sanitised all areas of the restaurant.
• Addressed all customer needs, questions and concerns to create an optimum
experience.
Customer Service
Customer Engagement
Team Contributions
Time Management
Initiative and Self-Motivation
Problem Solving
Safe Food Handling
Database Administration
Customer and Company Relations
Processing Payments
Excel and Basic Computer Knowledge
SITHFAB002 Provide Responsible
Service of Alcohol (QLD)