Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiara Schutz

Redbank Plains,QLD

Summary

Proven team player with a track record of enhancing customer engagement

and service at Nando's. Demonstrates strong initiative and exceptional

problem solving skills, contributing to a significant improvement in service

quality and efficiency. Excels in safe food handling and time management,

ensuring high standards of cleanliness. Actively ready to achieve company

standards while maintaining customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administration

Shaws Darwin Transport
12.2024 - Current
  • Facilitated communication between departments, ensuring smooth operation and timely completion of freight transport.
  • Was the forefront and first initial contact between customers and the company.
  • Assisted proficiently with customer queries and questions to ensure the best possible service was provided.
  • Handled payments and quotes through email, phone calls and in person.

Crew Member

Nandos
02.2023 - 01.2025

• Worked well with teammates and accepted continuous training from

management.

• Worked the front counter and in the kitchen, preparing food.

• Cleaned and maintained tidiness in all areas of the restaurant to promote a

sanitary environment.

• Prepared products following restaurant health and safety standards and

procedures.

• Educated customers on menu items, nutritional values and product

ingredients.

Crew Member

McDonald's
03.2020 - 11.2022

• Worked front counter and drive-thru.

• Took orders, prepared food and handled payments (cash handling and

EFTPOS).

• Provided excellent customer service by greeting customers and fulfilling

quality expectations.

• Cleaned and sanitised all areas of the restaurant.

• Addressed all customer needs, questions and concerns to create an optimum

experience.

Education

Springfield Central State High School
Springfield Central, QLD
08.2023

Skills

    Customer Service

    Customer Engagement

    Team Contributions

    Time Management

    Initiative and Self-Motivation

    Problem Solving

    Safe Food Handling

    Database Administration

    Customer and Company Relations

    Processing Payments

    Excel and Basic Computer Knowledge

Certification

SITHFAB002 Provide Responsible

Service of Alcohol (QLD)

Timeline

Administration

Shaws Darwin Transport
12.2024 - Current

Crew Member

Nandos
02.2023 - 01.2025

Crew Member

McDonald's
03.2020 - 11.2022

Springfield Central State High School
Kiara Schutz