Kiara SWan
Gold Coast,Qld
Summary
As a seasoned Barista at Banjos, I excelled in espresso machine mastery and exceptional customer service, enhancing dining experiences and boosting sales through effective up-selling. My expertise in coffee art and maintenance of high-volume sales transactions showcases a unique blend of technical proficiency and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Part Time Night Fill
Coles
Southport, Qld
11.2023 - 01.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Facilitated communication between day-time managers and night shift workers regarding policies and procedures.
- Provided information services to guests regarding promotions, pricing, and reservations.
- Part time night fill member Moved up to Night fill captain within 2 months of employment.
- This included Gap scans front register selling of Tabacco products
- Talking to outside reps
- Being a team player at all times
- Moved to Full time position within 11 months
- Open and closing procedures.
- online orders .
Hair Braider
Surfers paradise hair wraps and braiding
Gold Coast, Qld
10.2022 - 12.2023
- Pre-booked future appointments to increase repeat business.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Ordered necessary supplies from vendors when stock ran low.
- Opened and closed buisness
- online and instore booking system used
- Babysat children whilst parents did shopping or had hair done
Sales Assistant
Blundstone arena
Hobart , Tasmania
01.2021 - 12.2021
- Organized store by returning merchandise to proper areas and restocked displays.
- Processed special orders for out-of-stock items when necessary.
- Replenished merchandise on shelves as needed throughout the day.
- Serving food and drinks to customers whilst the Big Bash cricket was playing
- Handled Cash and Eftpos sales .
Barista
Banjos
Hobart, Tasmania
10.2020 - 10.2021
- Prepared and served hot or cold beverages.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Education
High School Diploma -
Cosgrove High School
Glenorchy, TAS12-2016
Some College (No Degree) - College
Claremont College
Claremont, TASSkills
- Espresso machine operation
- Dining room maintenance
- Opening and closing duties
- Soft selling
- Tea expertise
- Coffee expertise
- Cash register operation
- Display case merchandising
- Up-selling
- Latte art
Affiliations
I am a 22 Year old female who loves life.
Who loves working tries to make the best out of any position i am employed in i like to give 100% at all times
I am a hard worker that loves to go above and beyond for my employer.
When i am not working i am a bit of a home body.
I love spending time with my friends and family my little nephew is my pride and joy.
I love shopping eating out and most of all just having a chilled vibe
Timeline
Part Time Night Fill
Coles
11.2023 - 01.2025
Hair Braider
Surfers paradise hair wraps and braiding
10.2022 - 12.2023
Sales Assistant
Blundstone arena
01.2021 - 12.2021
Barista
Banjos
10.2020 - 10.2021
High School Diploma -
Cosgrove High School
Some College (No Degree) - College
Claremont College
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