Kiarah Harris
Woy Woy,NSW
Summary
Dedicated retail worker with proven skills in customer service, cash handling, and effective communication. Committed to enhancing customer experiences and driving sales through teamwork and attention to detail. Working within several departments within IGA. Experience in fruit & vegetable department, Grocery department, service, deli and currently manage the Habibi juice bar within IGA.
Overview
2027
2027
years of professional experience
Work History
Retail Worker
iga
ettalong
2023 - Current
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Coordinated with team members to optimize daily operations and improve service efficiency.
- Managed inventory and restocked items regularly.
- Resolved customer complaints swiftly, enhancing customer satisfaction and loyalty.
- Supported promotional events by setting up displays and materials.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Greeted customers, identified their needs and provided assistance with product selection.
- Managed cash register operations using POS system and processed sales and returns.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Initiated friendly conversation with customers to determine level of assistance required.
- Handled returns and exchanges in accordance with company policies, fostering positive customer relations.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
High School Diploma -
Brisbane Waters Secondary College
Woy Woy, NSW11-2024
Skills
- Point of sale
- Cash handling
- POS system operation
- Register operation
- Customer service
- Customer assistance
- Visual merchandising
- Sales promotion
- Stock replenishment
- Stockroom organization
- Reliability and punctuality
- Workplace safety compliance
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Sales target achievement
- Professional appearance
Timeline
Retail Worker
iga
2023 - Current
High School Diploma -
Brisbane Waters Secondary College