Kiarah Ward
Valley View,SA
Summary
I am passionate about working alongside others in a positive team environment to provide the best possible service to customers. I have a bright and happy personality and thoroughly enjoy having friendly conversation and building positive relationships with others. Outside of work, I enjoy using my free time to keep active at the gym, travel, spend quality time with friends and family, and of course enjoy some wind down time at home and self care.
Overview
6
6
years of professional experience
Work History
Waitress
Daughter In Law
Adelaide, SA
02.2024 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Displayed enthusiasm and promoted excellent service to customers.
Early Childhood Educator
Stepping Stone SA
Lightsview
03.2021 - Current
- Engaged children in age-appropriate activities to help enhance learning and improve skills, striving to build loving, meaningful relationships throughout interactions.
- Utilized effective communication techniques with parents in order to build strong, trusting relationships with families.
- Lead and collaborated with a team to follow room routine and provide meaningful experiences for children under the guidelines of our educational program.
- Fostered an inclusive environment where every individual was respected regardless of race or cultural background.
- Attended professional meetings, educational conferences, and educator training workshops to improve professional competence.
- Provided a safe, secure learning environment by adhering to health and safety standards.
Waitress/Kitchen Hand
Mannum Hotel
Mannum, SA
02.2018 - 02.2021
- Delivered meals to tables quickly, while ensuring accuracy of orders placed by customers.
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Listened to customer concerns and complaints and quickly resolved issues.
- Performed many food preparation tasks such as making a wide variety of salads for the salad bar, chopping vegetables, making sauces and gravies, safely storing new stock, and crumbing schnitzels.
- Assisted with preparation and cooking of meal orders in accordance with the menu.
- Displayed excellent teamwork skills while working with other kitchen staff members to complete tasks efficiently.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for customers.
Education
High School Diploma -
Mannum Community College
Mannum, SA12.2021
Skills
- Customer Service
- Safe Food Handling
- Performance Improvement
- Team Collaboration
- Complaint Resolution
- Positive attitude
- Preparing Meals
- Multicultural Awareness
- Relationship Building
- Emergency Procedure Practice
References
References available upon request.
Timeline
Waitress
Daughter In Law
02.2024 - Current
Early Childhood Educator
Stepping Stone SA
03.2021 - Current
Waitress/Kitchen Hand
Mannum Hotel
02.2018 - 02.2021
High School Diploma -
Mannum Community College